Service Center

Real Reviews From Verified Customers

Noah V.
5 out of 5
3/7/2025
Nicholas was really nice, kind, and helpful.
Robert I.
5 out of 5
3/7/2025
Very friendly, courteous, and thorough
Julie A.
5 out of 5
3/7/2025
I don’t remember his name, but the man who checked me in and out, was extremely pleasant. Very nice!!
Jayne A.
2 out of 5
3/6/2025
I was told my car was washed after the repair work. But it was not.
Gary L.
1 out of 5
3/6/2025
Am happy with the interior and exterior treatments. I mentioned to Lena, Scott, and lastly Nick about the paint blemish on the right font lower bumper, it has yet to be addressed for repair.
Shawn V.
4 out of 5
3/6/2025
Received great help and service for my first time at Carlson Toyota. Was able to schedule a appointment and show up with questions about receiving my 15000 miles service and checking on my car. Person came and informed me throughout my service letting me know what was going on and informed me of what they done, car was good and how long until they finished was nice
Gabriela M.
4 out of 5
3/6/2025
Brandon was extremely professional, kind, and a clear communicator in our service experience!
Gina G.
5 out of 5
3/6/2025
Neil was very helpful and kept me updated throughout my appointment. The appointment was very quick and efficient.
Katie C.
1 out of 5
3/6/2025
Communication was slow and we had a long wait (4.5 hours) at the dealership before they sent us home with a loaner. It’s 85 miles for us to travel so 2 trips was frustrating.
Greg M.
5 out of 5
3/6/2025
My service advisor was the best!
Jamison S.
5 out of 5
3/6/2025
Great customer service and detailed
Robert B.
4 out of 5
3/5/2025
Neil went beyond to get me back on the road Thanks for your extra effort
Lacey Z.
5 out of 5
3/5/2025
My appointment today was very quick and efficient!
Julie B.
5 out of 5
3/5/2025
Everyone was so nice and helpful, and was quick
Gerald S.
1 out of 5
3/5/2025
Wait time i think is too long
Bill D.
5 out of 5
3/5/2025
Brandon was great. He kept me posted from the start to the finish. Great Quality work. Thanks. Bill
Stephen S.
3 out of 5
3/5/2025
Scott helped with three appointments to sddressmy issue. Brad addressed my issue with ordering a new DCM which finally fixed my issue
Sarah M.
1 out of 5
3/5/2025
Key Word Avoid this place. Worst Toyota ever. If I could write a million reviews for this location be shut down or to help ladies not to visit this location I’ll. I read a review of a lady saying she was ripped off and I ignored until I became the victim. I won’t speak for the men but Ladies please avoid this location.
Cory S.
5 out of 5
3/5/2025
I’m very pleased working with all the friendly people at Carlson Toyota!
Michelle V.
4 out of 5
3/5/2025
Thanks for fixing my brakes last minute!

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