Tommy was very helpful, but the 2 issues that lead me to seek out service for my Honda Prologue were not fixed. They are known issues and Honda is working to fix them
John Jeffries was very informative, very patient with assisting me questions about finding good quality tires for my old and hard to find tires car. Thank you so very much Honda of Oakland. Your service people is why I keep coming back.
A criticism, your voice mail system is difficult until you get an appointment. No one knows if a particular person is in the office to answer questions. As an older, disabled person it’s difficult to come in person to ask questions. PS your parts department couldn’t answer which of the tires they found was best. I had thought they’d be the experts.
Isn't this the survey? confusing...
John is amazing. Very, very kind, genuine, & helpful. Goes above and beyond. Observing him, he works quickly and diligently. He clearly prides himself in excellence and clearly cares about his customers. Promote this man!
Taz was great and you got me out quickly. Much appreciated!
Tommy is very professional and helpful!
Taz was super. She is great!
Thank you for the consistently excellent service!
He did an excellent job . He understood my concerns and took care of each one!
John told me my van would be ready around 2pm. I arrived at 4pm to pickup my van. I had to wait until 6pm to get my van. Not acceptable. I would have rather been told it would not be ready until 6pm. Or, I would have rather just left it overnight at picked it up the following morning.
I am absolutely disgusted by the price gouging that Honda is charging. I paid $1500 for a starter. I’m absolutely disgusted Ted I will be calling American Honda and I will be talking about you guys on Twitter.
John Jeffries booked my initial appointment, and greeted me upon arriving for it. He was communicative, honest, friendly, professional, and thorough.
The service was amazing and done in a timely manner. The front desk was helpful and organised. Tommy Jung helped complete the service for me.
Very polite, very knowledgeable, very friendly, and made sure I got my car back in time to get to my sister's birthday :-)
John Jeffries was amazing! He was very attentive, knowledgeable & friendly. I couldn’t have asked for better service.
Thank you Mr. John Jeffries!
Car still having problems and I don’t want this car too much trouble and I just got it No way
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