Helpful and honest much appreciated
Great service. Tommy helped out a lot again
Professional, courteous, kind, and helpful! Excellent service.
The service always is faster, sure and clean.
I went in for a routine oil change. The car was returned to me with the engine covered in oil as well as the exhaust. It is incredibly dangerous and irresponsible to have returned the car to me as such. I had to return the car to get the engine cleaned after it began smoking. I was told it was just a minor oil spill. The smoke was coming in through the air vents even after 30 minutes of driving. When I dropped off the car to get the engine cleaned it took all day. I tried to reach Tommy multiple times throughout the day and did not get ahold of him until 20 minutes before closing. I had to lose an entire day of work over the irresponsible way my car was taken care of. As of today, a day post the supposed cleaning of the engine the car is still smelling of burnt oil. I have never experienced anything like this at a routine oil change. No amends were made about the incident either. I was only told that they spoke to the technician. I am appalled at the lack of accountability and negligence that occurred at my very first encounter at the Honda of Oakland. I hope that there were no severe damages done to my vehicle give that I have been given little communication about where the oil was spilt. I will not be retuning to the Honda of Oakland.
Max was thorough and efficient. Thank you.
Victor was very helpful and professional in working with me on my vehicle’s service. Great advisor and overall great service from Oakland Honda. This is why I always come back here for both of my Honda vehicles.
Max was knowledgeable, professional, friendly and efficient.
Great service and communication.
John provided great service. He was very professional and courteous. He effectively communicated with transparency throughout the process, which was seamless and smooth.
He was excellent! Love his energy, and looking forward to working with him more in the future.
Victor Martinez did an excellent job, solved all my doubts and was very kind, I'll certainly return to this place. Super recommended
Tommy was patient, communicative, and so so helpful! Incredibly thankful for all his help!
John was friendly, professional, and very efficient. He kept me posted with progress and repair estimate. He contacted me when the vehicle was completed. I am completely satisfied with my service visit at Honda of Oakland.
Went above and beyond! John and Max are awesome! Hard workers and devoted to their craft. I appreciate all the help!
Give Max a 5. His demeanor is happy, vibrant and wants to do the customer right. All was superb until I waited a lil while longer for pickup back to Honda. He forgot to put me on the p/u list. I called later and Mila helped get r dun. But, upon pickup I didn’t mention anything to Max. I been there, know that sometimes, when trying to achieve greatness, sumpin slips. Your shops techs, Max, Mila and the wonderful cashier staff, I’m very happy!
Thank you! See you when I get my oil change!
Social