Appreciate the great customer service and professionalism. Keep up the excellent work.
My technician Darius was great- friendly, helpful, good with communication on my issue. However, this is second time I've brought my car in for a/c issue; and I'm not happy I had to pay $260 for diagnostic. No leak was found, but I'm expected to return car after 500 miles to check again. I understand I may be refunded $ if issue is found under warranty, but I don't appreciate paying upfront for an ongoing problem. I plan to take my car elsewhere for servicing in the future.
I have already responded to an email this morning answering this question.
Chris was cheerful, upbeat, sincere and helpful. Answered my questions well. Cared.
Tommy Jung was helpful and honest and polite!
Darius Fisher was great in handling my vehicle. He informed me of items that need servicing. Good job!
I love Chris Abernathy he is a Great man very Professional he speaks very intelligent and you can tell he loves his job. Chris also have very Great manners. Chris always greet you with a smile and always ask you is anything else I can do for you once I give him the information that I am therefore Chris also when I leave he make sure that he would check on me later and see if everything is OK and yes, he follows through. I would not change him for nothing and nobody else. If Chris not there, I don’t get my car worked on unless he’s there because he’s a good guy. Thank you guys for having him at Oakland Honda service department. Thank you.
Thank you! Rushing to teach, but sending good vibes! Felt well cared for at a stressful time!
I was lied to by tommy and still haven’t been able to get my crv back
I feel that my Honda received excellent service from Mr. Molina. Mr. Molina was professional, courteous, and knowledgeable in his approach to my car. He was thoroughly efficient and handled my car with a directness that spoke to experience and competence.
There is one year car tire warranty you guys aware of, I brought my car there to check tire work, he tried to charge for two tires, and after I told him just one tire, the car tire got fixed . He didn’t even check the warranty status. I’m very disappointed and unhappy. I paid $225 with out any discount.
Thank you for prompt and friendly service!
Tommy worked above and beyond what I expecTed T
Victor was very professional, nice and friendly!
Looking forward to receiving a direct e-mail address for Allen Havneraas, Service Manager
Victor is very thorough and has great communication skills. His work ethic is unmatched. Victor deserves the highest praises and raises!
Social