Victor was very professional and made the whole process easy. He made sure to let me know what was coming up on maintenance so I can be prepared and schedule my next appointment. Thank Victor!
Carlos knew I was leaving for a trip
And said the car would be done Thursday evening. He wasn't in on Friday and made no arrangements for someone else to call me. I called twice and was told the car was done but that only Carlos could price it out, that he would be in at 7 the next morning. Then when I came at 7 he wasn't there. Not a good experience. Also the price was higher than what he quoted over the phone.
Chris the shuttle driver did a wonderful job. Bright young man.
Chris was very professional,helpful, and informative. Chris kept me informed and updated on my vehicle. Would highly recommend others to check in with Chris for a straightforward and streamlined process.
Dien Nguyen who helped me went above and beyond. I would highly recommend him to anyone because of how amazing he made my experience.
Car NOT fixed. Have to bring it back AGAIN. No faith in your service technicians, sorry to say. I request a full refund for new battery that did not solve the problem.
Everything was wonderful.. Very pleased
He was very much helpful and he was excellent given him five stars
They were very accommodating and tried to give me a good price despite unexpected costly repairs.
I dropped my car off for an oil change today at 1:30pm. I was told it would take approx. An hour and a half and I did not drive off the lot until 4pm. When I got in my car it was extremely got as though my car had been sitting in the sun for a while.
Tommy was very helpful and had excellent customer service. He kept me up to date on car status while being serviced. He definitely is a star!
When I turn my car off, and went into my home for 15 minutes, my car would not start. I think it is the battery. Luckily I have AAA and they are coming right now. I’m not sure what happened. I was having no problems with my battery before bringing it in today.
Christina was fantastic and very professional
Tommy was excellent. Efficient, let me know what service had been done and what was needed.
Very professional and great service, thank you!
Thank you Darius for your customer service.
Darius was thorough and helpful. He listened to my concerns and used my past record to help make decisions.
He facilitated a ride home for me and a ride back to pick up my car.
Everything went smoothly.
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