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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1884 reviews 63%
4 star 687 reviews 23%
3 star 70 reviews 2%
2 star 190 reviews 6%
1 star 181 reviews 6%
Review Us
Rita K.
5 out of 5
4/8/2025
Every one was so nice and accommodating. Kevin did an excellent job taking care of me.
Cindy N.
5 out of 5
4/6/2025
NA
Barbara B.
4 out of 5
4/6/2025
Tyler took such good care of my car! Total bill was pretty close to the estimate he gave me. Everyone at your dealership is so nice. That's why I always take my car there.
Daniel T.
5 out of 5
4/6/2025
Knowledgeable people make the biggest difference .
Thomas E.
5 out of 5
4/5/2025
Excellent job
Michael L.
4 out of 5
4/5/2025
The customer service that Kevin provides is exceptional. His knowledge of vehicle maintenance and service recommendations is conveyed in a simple and easy to understand manner. Kevin is the the type of employee that will sway me into making another purchase from Leta, just because the service experience is the best I have ever come across.
Melinda J.
4 out of 5
4/5/2025
Very helpful came out to my car to explain what buttons I accidentally had pushed on and how to get them off. I will have to say when I bought a car from you guys 2-3 years ago same kind I was not impressed with service they were not very professional they must have got new service manager whatever they did it’s better because you are now more comparable to Mungenast Acura’s service the only thing I don’t like is when you pull in and asked to stay in your car and 8 minutes later I’m still there because I was working and I needed to get inside to get on my computer while getting my oil changed so I finally told the girl I’m going in I have to get on my computer for work. There was only one car in front of me and it was empty that person was already inside so I figured it wouldn’t be that long. But after that everything was great and everyone was friendly ????
Marisa E.
5 out of 5
4/4/2025
Loved it!!!
Mary G.
4 out of 5
4/4/2025
Always friendly
Bryan F.
5 out of 5
4/4/2025
Tyler was great Very happy
Ronald J.
5 out of 5
4/3/2025
Everything went well with my service
Gerard L.
1 out of 5
4/3/2025
Around 6 months ago I was having issues with my MDX starting. Seemed like a battery issue. After testing and failing the battery it was replaced. Still under 50k warranty. However, that did not fix my issue. Brought it in today and after testing they failed the new battery. However since I was over the 50k miles I was charged $375 for a new battery. They said the battery was not under warranty since it was past 50k miles albiet it was only around 6 months old. The solution was to lock my car and keep the keys a distance from the car. So basically a design flaw from Acura? makes no sense. Your warrenties are misleading and not worth the paper they are written on. I got burned on a windshield coverage also. I'm a life long Honda guy. Not sure what happened to your dedication to quality and service.
Nancy S.
4 out of 5
4/3/2025
Marc was a very good service tech and I will request him in the future!!!
Lisa T.
5 out of 5
4/3/2025
Always completed on time with no surprises. Kevin kept in touch perfectly.
Christopher P.
5 out of 5
4/2/2025
Aaron was fantastic he did a great job
Tabitha P.
4 out of 5
4/2/2025
Mikes awesome
Joseph B.
5 out of 5
4/2/2025
Job done in a timely manner.
Derek K.
5 out of 5
4/1/2025
Aaron is a excellent advisor. He always keeps great communication through the whole process.
Michael P.
5 out of 5
4/1/2025
Aaron provided exceptional customer service today. He was clear and informative throughout the service process. He also provided realistic expectations and timely updates. Thank you for the great experience.
Suzanne C.
5 out of 5
4/1/2025
Michael kept me informed and had my car ready in no time. He was very nice to work with.

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