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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1884 reviews 63%
4 star 687 reviews 23%
3 star 70 reviews 2%
2 star 190 reviews 6%
1 star 181 reviews 6%
Review Us
Kevin V.
5 out of 5
4/12/2025
Excellent service.
Domingo E.
4 out of 5
4/11/2025
Aaron did a great job as always. He takes the time to listen and explain everything. It is a pleasure doing business with Frank Leta and would always recommend the dealership.
Debbie G.
5 out of 5
4/10/2025
Excellent service
Dawn M.
5 out of 5
4/10/2025
Rachel Fowler was polite, helpful and answered all of my questions. The job was completed in the time frame she gave me. Dawn M
Craig P.
5 out of 5
4/10/2025
Tyler was amazing to work with and we really appreciate all of his help!
Linda L.
1 out of 5
4/10/2025
I asked for my seat to be repaired that the dealership ruined and they refused to to it but offered me a discount. They previously told me it would be covered but changed their mind. I will not return to this dealership to have my car serviced because they refuse to stand behind their work.
Pamela C.
5 out of 5
4/10/2025
Julia was very nice and helpful
Kriste B.
2 out of 5
4/9/2025
In our last visit, I decided to use the $500 service credit we received when we purchased the vehicle new ( this was our 2 new Acura purchase) only to be told the program was discontinued. With only 52,000 miles on our car I had paid for the past 3-4 services thinking I’d use the card for new tires or something, not thinking they’d expire the card before you had services you could even use the card for! I think if the card was put out for future service benefit, it should be honored. I spent $345 for a service which I should have been able to use the card for. We don’t put that many miles on our car so I didn’t need any tires or service requirements as fast as you evidently wanted the card used up!
Derek M.
5 out of 5
4/9/2025
Fabulous service department
Samuel P.
5 out of 5
4/9/2025
Great man. Tyler was incredibly helpful and goes above and beyond to help me. Thank you.
Evan H.
4 out of 5
4/9/2025
Cougar is the best !
Jennifer E.
5 out of 5
4/9/2025
The whole process was flawless. Love the automation from scheduling, to getting a loaner and Tyler and whole staff made it a fabulous experience.
Barry S.
5 out of 5
4/9/2025
????????????
Mineko B.
5 out of 5
4/9/2025
Very good service! Thank you.
Paulette M.
2 out of 5
4/8/2025
Very disappointed. After I typed my response it would not let me submit it. My entire experience has not been good today.
Michael J.
5 out of 5
4/8/2025
Julia, my service clerk, was very professional and helpful with my service needs,requirements. Thank you.
Kim G.
5 out of 5
4/8/2025
Aaron was very friendly and thorough explaining my car maintenance.
Thomas F.
4 out of 5
4/8/2025
VRRY TIMELY SERVICE
Lonny L.
3 out of 5
4/8/2025
I stopped in and talked to Tyler because I needed a battery for my MDX. He checked to make sure a battery was in stock and made room in the schedule to install it while I waited. He even found a discount to apply. Peace of mind thanks to Tyler!
Kayla D.
2 out of 5
4/8/2025
I was told one price on the phone and a different price in person. The lady in person was very kind and helpful and was able to help with this issue. But it took almost 2 hours to get a doughnut out in my car, and I had an appointment

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