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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1884 reviews 63%
4 star 687 reviews 23%
3 star 70 reviews 2%
2 star 190 reviews 6%
1 star 181 reviews 6%
Review Us
Vicki R.
5 out of 5
11/8/2023
Thank you
Bailey C.
5 out of 5
11/8/2023
Aaron was amazing as always
David C.
5 out of 5
11/8/2023
Great service as always. Brad was very helpful
Clarissa T.
5 out of 5
11/8/2023
Michael was awesome, very professional and knowledgeable.
Kelly S.
3 out of 5
11/8/2023
Appreciate Brad giving me tire estimates when I mentioned I might get new ones next year.
Nancy L.
5 out of 5
11/8/2023
Brad was great! The whole team was really
Cheryl S.
1 out of 5
11/8/2023
I was not able to use my dent and ding package at the time of my payoff
Dale Joann.
5 out of 5
11/8/2023
Great service in
Lee G.
5 out of 5
11/7/2023
Mike and I have known each other for years, back when he and Jeff handled service customers there at Acura. He was always friendly, courteous and professional. I appreciate how he’s treated me over the years.
Karen M.
5 out of 5
11/7/2023
Great service by David.
Maria D.
1 out of 5
11/7/2023
Brad L. Was FANTASTIC! As was Dee! My problem was how the vehicle was returned to me on October 28 AND November 6. On Oct 28, the paper on the Matt’s was left along with grease stains on the seat. On Nov 6, upon opening my car door, black dirt marks all over the floorboard. When I touched the steering wheel, a black film was left. I had to go home on both occasions and clean the interior. This is definitely not up to Frank Leta standards or Acura standards. My car was not offered to be washed. The problem seems to be with the back end of the service. Disappointing
Carl B.
4 out of 5
11/7/2023
Very satisfied with Brad and service. No need for further survey.
Kenneth P.
4 out of 5
11/7/2023
Have Biscotti’s available for your fine customers! ????
Julia Z.
4 out of 5
11/6/2023
I never had any complaints about your service.
Rainier B.
5 out of 5
11/5/2023
Cougar gets a 10 rating from me. He’s excellent!
Tom B.
2 out of 5
11/5/2023
Scheduled approx. 1 hour oil change service which resulted in 2.5 hours service experience with extremely poor communication throughout the process. Your text messaging about summary of multi-point inspection was unwarranted when my wife was sitting in your waiting room prepared to answer and I was unavailable to respond to the text.
Dts Consulting.
5 out of 5
11/5/2023
Did a great job getting me in and out for my urgent repair
Hari D.
4 out of 5
11/5/2023
Brad Lehmann is an excellent advisor. He answered my call on his day off and went out of his way to accommodate me on short notice to get the vehicle in at a time and day of my convenience.
Alen H.
5 out of 5
11/4/2023
Mike was awesome and took care of the service request.
Brett B.
4 out of 5
11/4/2023
Aaron helped me out quickly and in a timely manor.

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