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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1884 reviews 63%
4 star 687 reviews 23%
3 star 70 reviews 2%
2 star 190 reviews 6%
1 star 181 reviews 6%
Review Us
Andrew A.
5 out of 5
11/13/2023
All was great as usual.
Bill S.
2 out of 5
11/13/2023
Derek was great…went above and beyond. I never spoke with Cougar. I took 4 phone calls and a failed online attempt to pay for the repairs. No one seemed to know what or how to take a payment…no return calls. Strange…I’ve never tried so hard to give someone money. Again…Derek and his dept were great to work with and the quality of the work is top shelf.
Mary D.
5 out of 5
11/11/2023
Appreciate the excellent help and advice from Cougar. Personalized service is very important to me as I have an older car.
Adel S.
2 out of 5
11/11/2023
Surprisingly service was not up to par yesterday.
Kevin W.
5 out of 5
11/11/2023
Great service Dee was very good
John W.
5 out of 5
11/11/2023
Brad is good enough, he's smart enough, and doggone it, people like him!
Morris H.
5 out of 5
11/11/2023
Very good people you can always trust
Sheri N.
5 out of 5
11/10/2023
Cougar is great - answers all my questions & gives best advice on necessary work & what can wait. He’s very knowledgeable, efficient & nice!
Kevin C.
1 out of 5
11/10/2023
My puddle lights still don’t work. When I went home and realized they still don’t work. I tried them on my wife’s 2024 MDX Advance. Hers don’t work either. I watched a few videos online and they should be working. I took video of them not working in our dark garage. I realize this isn’t David’s fault. But, I wasn’t satisfied as they still don’t work.
Ken H.
4 out of 5
11/10/2023
David was a step ahead of me with my questions! He was prompt professional and delivered what was promised at a good value.
Jeffrey T.
5 out of 5
11/10/2023
Excellent as always. Thanks Cougar
Peter P.
5 out of 5
11/10/2023
Mike Law was amazing. Clear communication and works had for his clients. We are loyal to Leta because of employees like Mike!
Kyle A.
4 out of 5
11/9/2023
Flawless visit. If you look up the definition of precision service in the dictionary, it has a picture of cougar and the entire acura team.
Kathleen B.
5 out of 5
11/9/2023
Super job Thanks
Karen B.
3 out of 5
11/9/2023
Aaron was great! I am concerned that my brakes are still making noise. Could he confirm that the brakes were checked.
Linda J.
5 out of 5
11/9/2023
Aaron was very professional and very helpful. He went above and beyond to make sure my service experience an excellent one.
John K.
5 out of 5
11/9/2023
Brad was exceptionally helpful as always!
Kevin S.
4 out of 5
11/9/2023
I experienced another excellent time at Leta. Cougar is always a good talk. Knows Acura inside out.
Melissa G.
5 out of 5
11/9/2023
Great visit! Cougar is so friendly and knowledgeable. Always happy with his service.
Edward D.
4 out of 5
11/8/2023
Perfect service by Brad Lehmann and Acura. Due to illness I had last service here in Cape Girardeau. Bur they don't do a multiport checking yiu all do. That caught a problem you fixed. Thank God I came back to you all this time...which I'll do every time from now on. Brad was so kind and helpful. E. Larson Downs Jr

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