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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1884 reviews 63%
4 star 687 reviews 23%
3 star 70 reviews 2%
2 star 190 reviews 6%
1 star 181 reviews 6%
Review Us
Galina R.
5 out of 5
12/19/2023
Very satisfied. Michael was friendly, punctual, professional, helpful.
Bradley L.
5 out of 5
12/19/2023
He was very helpful and handsome!
Jasmin J.
5 out of 5
12/19/2023
Aaron was great! Appreciate your help
Corey S.
2 out of 5
12/19/2023
I don’t even have my car back, why am I getting a survey?
Peter A.
5 out of 5
12/17/2023
Great service
Paul T.
5 out of 5
12/17/2023
Excellent service as always
David S.
4 out of 5
12/17/2023
Friendly, courtesy and service done on time correctly!
John W.
5 out of 5
12/17/2023
My service was excellent. Brad should be promoted! He's much better than Jaguar, or whatever that other guy's name is.
Tammy D.
2 out of 5
12/17/2023
Usually when I have an oil change every thing is fine but on this particular day I had to finish up the updates on the infotainment system it was a bit of a process because the car was not to be in motion so I had to be at appointments and needed to be on my phone at this however my phone was not able to be used nor through the system nor was it able to update until I wasn’t driving it just made me very frustrated and created problems with getting to my destination due to the multiple task I had to do on my phone with it not linked up .. I would of appreciated it if my tech could of had this task completed at the time of my service..
Benjamin W.
5 out of 5
12/16/2023
Brad was terrific. He addressed all of my concerns and did so with professionalism and thoroughness.
Robert E.
5 out of 5
12/15/2023
Brad was not only an educated and professional adviser, but also a friendly and conversant person.
Naheed S.
5 out of 5
12/15/2023
Five star
Justus T.
5 out of 5
12/15/2023
Michael was straight forward and kept us informed, thank you
Barrett M.
5 out of 5
12/15/2023
Aaron Barr is outstanding. Always friendly, professional, timely, and extremely helpful. He reflects well on the dealership and on the Acura brand.
Richard M.
5 out of 5
12/15/2023
Aaron is fantastic and shows great leadership and customer empathy. He needs to be well compensated.
Elizabeth R.
4 out of 5
12/15/2023
Love Brad and everyone else. I would move into your place if I thought I could survive on popcorn and diet Dr Pepper.
Christina K.
5 out of 5
12/15/2023
Michael was very helpful,kind,and efficient. Even with it being crazy busy he kept positive and was very helpful.
Jeffrey R.
5 out of 5
12/15/2023
Aaron took care of me and was extremely fast! I would highly recommend him!
Jan R.
4 out of 5
12/15/2023
Very impressed with the wonderful service today. Just like old times!!
Douglas B.
5 out of 5
12/14/2023
Was glad to get the call from Cougar. He always provides great service. Job well done thanks.

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