Service Center

Real Reviews From Verified Customers

Matthew B.
5 out of 5
2/26/2026
Tim is great! Always responds quickly and is very friendly & informative.
Linda &.
5 out of 5
2/25/2026
Leigha and the service technicians always do a great job!
Stephen S.
5 out of 5
2/25/2026
Randy, my service advisor, always takes care of me. He’s the biggest reason I do business with Leta Honda.
Dawn C.
4 out of 5
2/25/2026
Stevie excels at her job. She was knowledgeable and friendly and personally worked with me to unmask an issue I’ve been experiencing with my audio system and Apple Play
David R.
1 out of 5
2/25/2026
I purchased a used vehicle that was advertised as “Honda True used”. When I went to get a few small items looked at I was informed that the vehicle did not have any warranty. The only explanation I received was it was a typo. I feel like I got the bait and switch.
Umar S.
5 out of 5
2/24/2026
Great service
Mackenzie F.
4 out of 5
2/24/2026
Stevie was great. She prioritized the necessary maintenance and didn’t try to push any extra services on me, which I really appreciated.
Mike B.
4 out of 5
2/24/2026
Shawna is a gem!
Jerry M.
5 out of 5
2/24/2026
I have all my CRV service done at Frank Leta and I’ve always been completely satisfied! Randy Gibson did a great job and explained everything completely. Thank you, Jerry M
Matthew S.
5 out of 5
2/24/2026
Your service department is always outstanding!
Bobby L.
5 out of 5
2/24/2026
She was very nice and helpful. She answered all my questions and was very professional. Would like to continue with her as my technician representative.
Miguel And.
5 out of 5
2/24/2026
Dashuna was extremely helpful and kind. 100 % satisfaction.
Jan K.
5 out of 5
2/24/2026
Best staff ever!!!!! Always happy with Frank Letta Honda O’Fallon.
Kim D.
5 out of 5
2/22/2026
Stevie was great! She was very professional and knowledgeable. She also made sure i understood the current issue with my car. Her job was very WELL DONE!
Laura Z.
5 out of 5
2/22/2026
Great service as always!!
Lee E.
5 out of 5
2/22/2026
Excellent customer service!
Barb C.
5 out of 5
2/21/2026
Thank tou
Miranda And.
2 out of 5
2/21/2026
Kind of rude. Didn’t explain things well. Also when I called in Wednesday the customer service rep on the phone was a little rude (woman).
Vienna P.
2 out of 5
2/21/2026
I waited in my car for probably 25-30 minutes. I signed up to wait, but I was planning to work while I waited. Being in my car for the majority of my time made that impossible. I would have appreciated being told I could head to the waiting room when I arrived vs. waiting in my car.
Hazel B.
4 out of 5
2/21/2026
Dashuna was nice, but the process was a bit confusing. There were questions I wanted to ask about adjustments on my screen but didn’t get a chance.

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