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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4587 reviews 63%
4 star 1643 reviews 23%
3 star 196 reviews 3%
2 star 408 reviews 6%
1 star 434 reviews 6%
Review Us
Donna V.
5 out of 5
4/22/2026
Danielle was great to work with and knew what she was doing. She was running around keeping everything and everyone working.
Robert C.
5 out of 5
4/22/2026
Danielle was very knowledgeable, helpful and professional with my service appointment today.
William T.
5 out of 5
4/21/2026
Thank you
William C.
5 out of 5
4/21/2026
Leila was very professional and treated me with respect. She met and exceeded my expectations
Kayleen Z.
1 out of 5
4/21/2026
I was originally quoted two hours, which I was fine with. Closer to three I tracked down someone and asked what was taking so long. She said I don’t know I’m actually going to text the wheel guy now. After another hour I asked again what was going on and she asked if I wanted a car to go? Four hours and was just now offered a vehicle to leave? Why wasn’t this offered four hours ago. She said it would be another hour. I had my husband come pick me up and bring me back. I then told her that they really need to be more communicative. She said “oh I let the guy know you were not happy.” What she failed to understand was that this had nothing to do with “the guy” and everything to do with her as a service representative. She should have followed up with the guy asking if they were still on time. She should have paid attention to my ticket and the time it was taking. I should not of had to come looking for her twice to get updates.
Susan D.
4 out of 5
4/21/2026
Leigha is wonderful! She clearly communicates, is organized, and is an excellent problem solver. She also knows who to immediately contact at Leta Honda for any specific situation that needs expert input.
Kevin M.
4 out of 5
4/21/2026
I felt that Danielle listened to my concerns and acted based on those.
Kristian W.
5 out of 5
4/21/2026
Michael went above and beyond to make my experience as painless as possible as I did need quite a bit of work done and he was flexible about when I could pick it up. I will definitely be recommending Frank Leta
Josephine M.
5 out of 5
4/21/2026
Great service.
Rhonda D.
5 out of 5
4/21/2026
Danielle is so customer friendly. It’s like catching up with a friend. It’s a pleasure to work with her. I appreciate her to make me feel welcome.
Lisa K.
3 out of 5
4/21/2026
Everything went smoothly & timely with my oil change and tire rotation. Wish I could have gotten a couple more car wash coupons though
Jason S.
1 out of 5
4/20/2026
I'm still having the same issue with the radio. Started acting up again.
Holleigh H.
3 out of 5
4/19/2026
Tyler is once again the best. I forgot to ask when I dropped off my new vehicle for new wiper blades and to cure the chips in my windshield and it was no problem at all. He still got it all done!
Bryan P.
5 out of 5
4/19/2026
Shauna was amazing!
Diana M.
1 out of 5
4/19/2026
I got it back with the same issue and had to send it back an hour later????????‍♀️
Jennifer B.
5 out of 5
4/19/2026
Dashuna was very friendly and helpful!
Travis V.
5 out of 5
4/19/2026
Ms. Young was very pleasurable to interact with. She seems to enjoy her job and serving people. She is very customer service oriented.
Ed P.
4 out of 5
4/18/2026
Took care of my issue quickly and was friendly. Pointed out my brakes were really low and had them replaced. Very happy the safety issue was caught.
David R.
5 out of 5
4/18/2026
I really appreciate Tyler and the entire service team!
Andrea S.
5 out of 5
4/18/2026
Love Leigha! Thank you! Always happy with my experience ❤

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