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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4577 reviews 63%
4 star 1643 reviews 23%
3 star 196 reviews 3%
2 star 408 reviews 6%
1 star 434 reviews 6%
Review Us
Benjamin J.
2 out of 5
6/5/2026
I completely understand that parts can take an extra day to arrive, so the repair delay itself wasn't the issue. My frustration stems entirely from the lack of communication. I had to call multiple times just to get an update on my vehicle, and instead of a proactive call or text, my messages weren't returned until the very end of the day. To make matters worse, no one followed up the next day to let me know the vehicle wouldn't be ready until closing, pushing my pickup from Tuesday to Thursday. I am not upset about the extra time needed for the repair, but rather the complete lack of proactive communication and customer service.
Karla E.
5 out of 5
6/5/2026
Timely appointment. Very prompt.
Alexis K.
1 out of 5
6/5/2026
Was told on the phone when I scheduled it would take an hour. Got to the appointment, was told it would take 1.5 hours. Ended up actually taking just under 2.5 hours. I would not of sat there and waited had I actually known how long it would take.
Suzan E.
5 out of 5
6/5/2026
Everyone was so friendly and helpful. Great service. Great employees!
David B.
5 out of 5
6/4/2026
Tyler was very friendly and helpful, we were very happy with the work we received at Leta Honda .
Philip And.
5 out of 5
6/4/2026
Tyler is great, every time he helps us. Hes always very detailed and upfront. He’s a true asset there. I honestly haven’t encountered anyone there that hasn’t been very helpful and nice.
Brandon &.
4 out of 5
6/2/2026
Tim is a joke. He deludes himself into thinking he knows about cars when in reality a monkey would do a better job. I have never worked with anyone so unprofessional in my entire life and I hope he starts improving his communication skills. I don’t speak caveman. (Hope this is one of the best bad reviews, I couldn’t keep a straight face while I was typing haha)
David B.
2 out of 5
6/2/2026
She was more interested in selling me services that I didn't need, than helping me, the client. It made me reconsider where I will go for service in the future.
Patricia M.
1 out of 5
5/31/2026
I was told my vehicle had previous body work which apparently was not the case so I was told
Lisa M.
4 out of 5
5/31/2026
Please save a car wash voucher for me. The dealership was out on my date of service. Thank you!
Lawrence H.
5 out of 5
5/31/2026
Dashuna Young was amazing. Promote her and give her a raise.
John B.
4 out of 5
5/31/2026
They're got my vehicle done short in time
Corlis L.
5 out of 5
5/31/2026
Danielle was friendly and very efficient and helpful
Xerxes K.
5 out of 5
5/31/2026
I received exceptional detailed service. Before during and after my appointment.
Anthony P.
1 out of 5
5/30/2026
Tim was great. I was inconvenienced be the rash of illnesses that hit the technicians on Thursday afternoon. I expressed my concern that the idle shut off was not working. I was told that the valve adjustment would correct this. It did not.
Robert P.
5 out of 5
5/30/2026
Danielle was fantastic.
Angela B.
4 out of 5
5/30/2026
You are all top notch which is why I’ve purchased multiple cars at Leta. My ONLY complaint is how difficult it is to get car wash coupons. My Leta for Life includes car washes but I can’t seem to be able to take advantage of it if I can’t get coupons. Every member I interacted with today was friendly, professional and extremely helpful. A+ service each and every time!!
Michael H.
1 out of 5
5/30/2026
They said it passed emissions. It did not. I wish they told me what happened and what to do next. Or offered to repair it ...they did not
Caroline M.
5 out of 5
5/30/2026
Great customer service
Martin M.
5 out of 5
5/29/2026
She did an excellent job. Drove away on time.

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