Very kind and good service.
The inspection video didn't have any sound. I asked about it when checking out and he said there wasn't any sound on the computer either, but they just looked at some things and the brakes and stuff. They found an issue but I wasn't completely clear what the issue was. The advisor said if it fails it will just make a lot of noise, but it shouldn't create a big problem.
Great communication with the service staff on repairs and what to expect.
I’m very pleased with service on my great Accura!
Levi is always good to work with. He us pleasant, polite and knowledgeable.
I did not receive a service sticker for my window and my oil life gauge was not reset. Also, the app still says I need service and has not updated since I received the oil change.
Always friendly and always fast, never feel upsold. Great team.
Very disappointed that you charged me for the oil on the warranty work and also charged the warranty for the oil as well. We actually discussed this when I dropped the car off. Very unethical
I’ve never received a video describing the problem on my vehicle before. In most cases, your told what’s wrong with your vehicle and hope you’re receiving honest information. I was most impressed.
Thank you for always taking care of my car!
Levi was awesome! Efficient nice and friendly and took charge of what was needed! I would and will only ask for him. Took care of me like a service representative should! Mahalo Melanie L
Fast and efficient, techs are always so friendly and helpful.
Very satisfied with service department and extremely happy that I purchased a Acura!!! Will purchase more down the road!!
Andrew and the service team at Frank Leta make referring people here a no brainer. Their work is impeccable, they are friendly and get things done in a timely manner. I enjoy a little chat with them as well, they are personable, empathetic and knowledgeable. The work effort and customer service this team provides should be the industry standard. We have all had horror stories, but my experience with this team over the years I’ve been using them is nothing but rainbows and butterflies. I appreciate what you guys are doing for our community.
Have always been well taken care of at acura.Friendly people and good service.
I was very well taken care of. No complaints at all. Keep doing what you’re doing.
The guys at the service desk are always very nice and polite. Thanks for taking great care of me!
Everyone was very nice and did a great job on my car, they went above and beyond!
I prefer customer and service do messages in person and not through text where I read them later when I get home at night.
Appreciate the quick service and warranty work on my car. Brakes sound much better!! Thanks again.
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