My wife commented on the way home that the Acura service staff always treats us good. Thank you Brad
Appreciate the timely service!
I appreciated that Brad took care of my RDX and identified all of the service needs along with scheduling the fuel pump recall work. Brad also provided me with a loaner vehicle while my vehicle was being serviced. The cost for all of the work accomplished was very fare.
Great service department! Thank you!
Derek Owens put in extra time and effort to research and find the right tires for my RLX. I explained to him why I was considering going somewhere else, but Derek gave me the personal attention I appreciate from Springfield Acura Service. The professionalism and genuine caring is why I keep returning. Thank you Derek.
My car was dropped off with a check engine light at my work. I had to drive it back to get it looked at again for tomorrow. Also it took 2 and half hours when I was I was told it would take 1 hour because they ordered the wrong part. This has cost me extra time away from work that I should not have had to do and it is frustrating beyond belief.
Great service great communication
Many thanks to Brad and the Acura team. Got me in with short notice and replaced my battery for a very fair price.
Outstanding service, enjoyed the experience. Thanks!
Brad provided detailed explanation of the service the team provided.
Service in Springfield Acura was excellent. Not pleased they did not have my appointment as it was scheduled by phone. Apparently a centralized appointment system set appointment but did not let them know. Courteously Springfield Acura resolved the issue Andrew Horton was excellent to work with.
Your employee was very courteous and professional. It was a pleasure dealing with him.
Quick service this morning. Thank you
Andrew also takes care of my service and repair needs on our MDX. I feel confident that when I’m ready to trade for a newer model I will receive top dollar given the service records Andrew Horton has on file at the dealership. I tend to be very brand loyal in my purchases and am convinced that my next purchase will certainly be an Acura MDX. Andrew does a fine job representing the Leta dealership in a very professional manner.
Friendly staff there, very comfortable environment.
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