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Real Reviews From Verified Customers

Service Center Review Summary

5 star 629 reviews 63%
4 star 170 reviews 17%
3 star 18 reviews 2%
2 star 84 reviews 8%
1 star 91 reviews 9%
Review Us
Kimberly K.
5 out of 5
8/31/2023
My service was exceptional! Thank you all so much!
Karen J.
5 out of 5
8/30/2023
Happy
Mary D.
4 out of 5
8/28/2023
My only issue was the length of time I waited, but Travis was very helpful.
Darecia P.
4 out of 5
8/28/2023
The team is amazing and try to help you a much as possible and if they can’t give you great resources
Red C.
4 out of 5
8/26/2023
We brought in a Red C
Wade T.
5 out of 5
8/26/2023
Very friendly people!
Kaleb K.
1 out of 5
8/23/2023
I made an an appointment to have paint touched up and when I get there they didn’t order paint and now I have to go back when the paint arrives
Gwen H.
5 out of 5
8/22/2023
We appreciate the expertise professionalism and promptness. Thank you so much.
Dennis W.
3 out of 5
8/19/2023
Was there a bit longer than anticipates but I was okay with it
Bettye F.
5 out of 5
8/19/2023
Thank you
Denny M.
2 out of 5
8/19/2023
No contact is needed. The people were nice enough but I’ve experienced different processes at other dealerships and this just felt subpar. The steering wheel was sticky after it was dropped off, so I wiped it down and the cleaning wipe was black after. There wasn’t a sheet or breakdown of any of the diagnostics of where things were at - condition of brake pads, which tires needed pressure added, tread depth, volume levels before/after, etc It felt a lot more like a jiffy lube experience than a dealership experience, so when my car brakes a little shaky now it makes me wonder if it was from something within the service provided? Are my brakes needing changed? Questions I feel like I shouldn’t have leaving a dealership. I’d previously gone to Pappas in St. Peter’s because I had Toyotas, and I know they service other makes and models, so I may go back there. I’m not upset - I know every business has its strengths and weaknesses, but I tried this twice and was let down twice.
Tammy A.
5 out of 5
8/16/2023
DeAndre was prompt,pleasant, and courteous.
Laveeda P.
2 out of 5
8/14/2023
The service dept. was trying to charge me for my first oil change then I was told that I needed a firteration change wind shield wipers replace which they said came to 157.00 then they said that I didn’t owe anything for the oil change cause my first one is free. But I did get charged for the filtration and windshield wipers. You need better experience service personnel to handle these type of situations.
Jackie W.
5 out of 5
8/11/2023
Informative staff and very friendly
Brianna M.
5 out of 5
8/11/2023
Travis was very patient and willing to work with me throughout the process
Joe G.
5 out of 5
8/11/2023
Thank you, for a good job ????
Joseph D.
5 out of 5
8/10/2023
Great service. Great people!
Christine F.
1 out of 5
8/9/2023
Still having same problem and SUNROOF STILL ISN'T done and brought it exactly 12 times NOW!
Demetrius A.
3 out of 5
8/9/2023
Car washing is terrible
Clifton W.
5 out of 5
8/9/2023
Emilio was great! give that guy a raise!

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