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Real Reviews From Verified Customers

Service Center Review Summary

5 star 629 reviews 63%
4 star 170 reviews 17%
3 star 18 reviews 2%
2 star 84 reviews 8%
1 star 91 reviews 9%
Review Us
Chad B.
4 out of 5
8/5/2023
Great staff! But I requested the car to be washed and unfortunately that didn’t happen.
Tammy A.
4 out of 5
8/5/2023
Thanks for assisting with the broken toneau cover handle.
Crystal G.
2 out of 5
8/5/2023
I love Jo and the service team , however with my car being little over a year old and already having air conditioning issues and being charged a diagnostic charge for something that shouldn’t be happening and should be covered . I bought this vehicle from you for the warranty and peace of mind for it to already have this issue is very frustrating. I waited over 2.5 hours with no updates and then since my appointment was at 2:30 and it was 5:00 when it was done it didn’t get washed, vacuumed and the tech that drove my vehicle around had his arm out the window which he was sweating and dirty I had to wipe off his arm nasty that was running down my door from my window down. Since they don’t know where the problem lies and it is losing Freon they put in dye to find the problem I now have to bring it back another day , be diagnosed again to see where it’s leaking so frustrating to keep spending money on diagnostic fees when it should be covered due to it’s just over a year old and only 14,000 miles
Steven R.
5 out of 5
8/4/2023
Thank did a good job
Domonique G.
2 out of 5
8/4/2023
My coolaint light is now on after being told nothing is wrong with my vehicle. This is becoming very frustrating every time I bring my car I’m told that nothing is wrong and I know the vehicle is not operating correctly. I don’t feel like my issues are really being looked into. Joseph was an excellent help and his customer service was great, but overall I am always left disappointed with the outcome.
Erica T.
5 out of 5
8/2/2023
Great
Robert C.
5 out of 5
8/2/2023
Good job guys
John E.
2 out of 5
8/1/2023
I submitted an email thru your website yesterday detailing the issues with our service appointment.
Kimberly W.
4 out of 5
7/31/2023
Travis was amazing! I drove 5 hours to get recall work on my Outlander. There isn’t a dealer close to where I live. Travis went above and beyond to get me in and out quickly.
Tiffany B.
5 out of 5
7/30/2023
Everyone is very helpful and a pleasure to talk to.
Mary W.
5 out of 5
7/29/2023
Great place. Great men in Service Dept.
Jason K.
5 out of 5
7/29/2023
Good work done promptly.
Adam R.
5 out of 5
7/29/2023
Josip did great and made the experience go as smoothly as he could to the best of his ability.
Jon L.
5 out of 5
7/26/2023
Thanks
Lawanda W.
4 out of 5
7/25/2023
Too early for major problems with my engine!! Only had the car for a year and half!
Lawanda W.
4 out of 5
7/25/2023
Too early for major problems with my engine!! Only had the car for a year and half!
Willie R.
5 out of 5
7/24/2023
Service was good and quick. Great customer service also.
Tiffany W.
5 out of 5
7/24/2023
Josip was professional and provided awesome customer support. Thank you!
Dorothy J.
5 out of 5
7/23/2023
I was very pleased with the service I received and the timely manner it was performed.
Joeanna A.
5 out of 5
7/18/2023
I was happy with the service I received

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