Service Center

Real Reviews From Verified Customers

Miguel M.
5 out of 5
11/2/2025
Good customer service and good car service.
Katie H.
5 out of 5
11/2/2025
Job very well done and super friendly and helpful
Lan N.
2 out of 5
11/2/2025
Been here maybe 4-5 times. This was my first time I had to come up to the counter and ask for an ETA since it was taking so long. I waited from 7:30-9:30 and other people that came in after were already done. I finally went to the girl that helped me to ask for an ETA and she said she just got my file. There was literally 4 other files in her hand/ in the finish pile.So technically if I never went up to her it would have been longer. Shes just slower than the other guys. Time management needs improvement
Shen W.
4 out of 5
11/2/2025
I was happy with the service however I was asked to pay for the service and I did pay for it but then when I went to pick up keys they said why did you pay….because you sent me a link to pay. They said they would get it reimbursed but that was the only thing that I was not 100% happy with.
Raymond M.
5 out of 5
11/2/2025
He’s friendly and professional
Garrett B.
5 out of 5
11/2/2025
Ray was awesome. Super helpful and knowledgeable.
Yolanda S.
5 out of 5
11/2/2025
Great customer service provided by Raymond, kept me updated on progress on car, explained everything as to were I totally understood
Robert J.
5 out of 5
11/1/2025
He’s prompt
Mahdi O.
5 out of 5
11/1/2025
Ana Ochoa is an excellent employee of South Coast Toyota. South Coast Toyota must cherish her. I want to thank her for all the services she provided me and for being so friendly and considerate. She is a 5-star.
Clifford J.
4 out of 5
11/1/2025
Kevin the service writer was exceptional, besides being cute. I suspect that since I only had a recall issue and no service that I was put on the end of the list. I arrived st 10:15 for a 10:30 appt. , but car was not ready until 1:00. It was in for 3 rd seat bolt tightening. Not a time consuming complex repair. Stephanie Santiago has been my contact in the past. She is very good at followup and keeping me informed of upcoming service.
Grace R.
5 out of 5
11/1/2025
Everyone is very pleasant and helpful i will always comeback here at South Coast Toyota
Danuta K.
5 out of 5
11/1/2025
Just love your place You are the best
Steve L.
4 out of 5
11/1/2025
Pleasure to have Ana help me
Imelda V.
5 out of 5
11/1/2025
Thanks Ray it was awesome
Valerie J.
5 out of 5
11/1/2025
Great service, nice people
Charalee B.
5 out of 5
11/1/2025
Ana has been looking after my car for several years. She always takes good care of my car. She is my first choice in the service department.
Marc S.
5 out of 5
11/1/2025
Raymond was excellent knowledgeable give him a raise $$
Mark S.
5 out of 5
11/1/2025
Ans was great as always
Jonathan H.
5 out of 5
10/31/2025
Excellent service
Robert B.
5 out of 5
10/31/2025
Ana has been been a dependable and conscientious person to work with She is knowledgeable and thorough in her work which is very much appreciated She is a top service consultant to work with and a nice person on top of everything

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