Ray is very personable and explains needed repairs in a „user friendly „ way that is much appreciated
3 hours and $180 for an oil change is insane. I will not be coming back for this type of service again
John was a super nice guy and seemed to genuinely care about my situation and trying to help. His customer service was much appreciated.
My car had been detailed and cleaned on 1/6/2025.
I bring my car in for a service at South Coast Toyota on 1/7/2025.
I wait for an excessive amount of time outside after service told me my car was ready -in the high wind.
My car is finally returned with the rear left side passenger window as well as the driver side window completely down. Debris from the wind had blown throughout my interior - leaves, dust, dirt, etc.
I took an hour to wipe down the seats, instrument cluster, dash not to mention vacuum the carpet and mat when I returned home. I would not go to the trouble to write this, but you folks should be more mindful and considerate of your customers vehicles!
This is unacceptable.
I can always count on Richie Misa and his team ensuring South Coast Toyota always delivers necessary exceptional service
Thanks for the good service
The guy that helped us was training under Ana Ochoa. He was the best.!
Stephanie was very helpful! Thanks!
After purchasing a maintenance package, I was unaware of the services rendered at each point. While I came in for a tire rotation, I was also due for an oil change per the southcoast Toyota sticker on my windshield indicating at 36,000 miles. Instead, the sticker got changed to 40,000 miles after tire rotation.. And my receipt said I declined oil changing services, when I did not.i asked why I can’t get an oil change when I am due for one. Instead, it was to address an alert on the vehicle to check the tires.
Excellent work of the team of employees. I have been working with them for many years and hope for further fruitful cooperation!
I’m very happy with the service!!
Ana has always been a blessing to me and has expeditiously seen to rectifying any issues that have arisen with the 3 vehicles that I have purchased from South Coast Toyota.
Thank you, Ana for a great service!
Ana ochoa is the best service advisor ever Thank you
John N. May be my favorite service representative now!
Great job, Stephanie! Very professional and helpful.
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