You guys always are so helpful and explain everything and very thorough. Lillie has been so helpful and while I waited she even checked in with me several times
Had to wait 2 hours from scheduled time to start repair.
Appreciate the excellent service!
Lillie was great. Always so friendly and helpful.
Lillie is professional, knowledgeable, and responsive to my questions. I always ask for her when I need service for my van. I’ve been a Toyota south customer for 27 years and even though I’ve moved to Lexington I will always come back here for service and new vehicles.
Trevor was very good to work with! He’s very nice and worked in my car for me. He’s very good for your business.
I can say Matt was an excellent Service Technician and advisor.
My concerns were heard and addressed right away, and I am very pleased with the service! I believe they even fixed my clock inside my car so that isn't was exact to the time, it helps me manage my time better too! My tire has had no issue with driving and pricing was fair and service was done fast! Thank you all who helped get me back on the road, your help is much appreciated!
Helpful above and beyond!
Great service, easy to schedule, work was completed very quickly. Good communication throughout the process.
The issue wasn’t fixed, again - they can’t duplicate it but it disconnects at least once a day when I drive it. It seems unlikely that it never disconnects despite this being the 3rd visit for this issue. My vehicle was returned to me with NO GAS! Completely empty tank - the range simply said refuel, no # of miles to empty. The driver warned me when she dropped it off to be very careful because I didn’t have any gas. Fortunately the traffic wasn’t a nightmare yesterday and I was able to make the 1.5 mile drive to the gas station by I can’t imagine who thought that was acceptable.
Lillie is always so helpful and nice!!
I arrived home and noticed a wheel cover was not seated on the wheel. I had to use a rubber mallet to seat the cover. Had it fallen off without my noticing it, I would have been out big $.
Charlotte was extremely helpful and pleasant. The coffee and cookies were an excellent touch. Each were very enjoyable. I'll certainly visit Toyota South for my next car purchase. Thank You
Thanks for the timely service!
Dalton was very savvy and nice and professional.
I would also say that the technicians and mechanics did a very efficient job on my car. The person I talked to when I made my appointment said it would take about 4 hrs to complete the job they had the air bags and service done in 2:45 which I thought was Great because I had to drive 2 hrs to get there, so Thank you all !
Took quite long but many were waiting
Completely satisfied
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