The service at Toyota South is far above any Toyota Dealer that I have been to in the area. All I can say is you all know how to stick to your appointment times and never over book. You all know how to treat your customers to keep them coming back and how to get them in and out quickly.
Quick service today. Thank you
Trevor was very helpful and gracious with his time. Great crew that work there, nothing unusual there.
Jennifer is great to work with. She made the experience easy.
I thought they done awesome job on my vehicle I am well satisfied
I am continually impressed by the professionalism and friendliness of everyone at Toyota South. This was the first time my service rep was Dalton. He was excellent! I look forward to my use of your services in the future.
I look forward to discussing this unfortunate situation. I was considering buying a new RAV4 but am concerned that the service department might not take good care of a new vehicle. Thanks for your follow-up! Carolyn
I have two invoices that show the similar service for new tires and alignment. It should reflect the replacement of a serpentine belt. This is no reflection on Charlotte Sword’s service. She did her job to look for this service, but it was not evident in our service records. I’m disappointed with the service tech who provided inaccurate recording of service in 2023-2024. I purchased the service for the serpentine belt a little before the 100K mile, then tires in the following October. Records don’t reflect this.
Lillie is always friendly and keeps me updated while I am at the service area.
My husband just wanted an oil change. We should have only had a bill for that. When he got home he had paid for 450.00for services he didn’t have to have right now. Otherwise the oil change would have been all we needed. Next time please only do the oil change. It was way too expensive.
Quick and excellent service…
Ultimate service In-N-Out
Thanks for the speedy service!
All your employees have been very helpful, kind, and professional. It has always been a pleasure doing business with you all at Toyota South.
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