No problems, everything went great.
Amber was polite and helpful
Communication was done in a timely manner and everyone was courteous.
Excellent attention, great service and attentive and highly experienced staff
John is new to the service team and is learning the ropes and did a nice job coordinating my oil change and tire rotation.
Greg was great at Heart City!
You asked if I was completely satisfied: I would appreciate if the service technician would return the settings back to the way they entered the vehicle. I had to fix my center information screen and for some reason they turned off my headlights. This was a safety issue because I drove home as it was getting dark, not realizing my lights weren’t on, because I leave them in the auto position.
Otherwise, yes, everything else was fine!
Professional and clear communication. Accommodating to my early arrival. Complete and efficient service experience.
Yes I will answer the survey.
Completely satisfied long time customer of Heart City Toyota!
Great customer service, always!
Always courteous, and timely!
John was amazing, he reached out with updates as to the findings regarding my FJ. The work completed took care of the issues I had with the vehicle. So kudos as well to the service technician..
It seems that I was charged labor for replacing the brake caliper when the brake assembly was already apart and I was told there wouldn’t be a labor charge for that
Excellent service experience
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