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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1384 reviews 68%
4 star 426 reviews 21%
3 star 52 reviews 3%
2 star 80 reviews 4%
1 star 100 reviews 5%
Review Us
Barbara B.
5 out of 5
4/3/2024
Hart city has given me great service.
Joshua O.
5 out of 5
4/2/2024
Things went fast and were done right.
Cynthia G.
5 out of 5
4/2/2024
I have always been pleased with the service at Heart City on our vehicles.
Carem C.
5 out of 5
3/31/2024
Very attentive and made me feel welcomed!
Tim B.
5 out of 5
3/29/2024
Nicole provided excellent service for my vehicle needs in an emergency situation. The entire Heart City team were responsive and helpful.
Terry S.
4 out of 5
3/29/2024
Amber and your Service Manager were very helpful and respectful and didn’t make me feel like an idiot!!
Beth K.
5 out of 5
3/29/2024
I like Nicole. Very friendly and helpful feedback. Keep up the good work.
Vladimir S.
1 out of 5
3/27/2024
There was a nail found in one of my vehicle’s tires and nobody even mentioned it to me! Why wasn’t the issue addressed and remedied?!
Cynthia G.
4 out of 5
3/27/2024
John the tech was excellent
Vito P.
5 out of 5
3/27/2024
Thank you, Rick did a good job!
Donneta Y.
5 out of 5
3/27/2024
Good job well done!
Sacajawea I.
5 out of 5
3/26/2024
I’ll come in here OK? Oh yeah great job.
Daniel S.
5 out of 5
3/26/2024
Rickey was very nice, service was prompt
Iurii S.
5 out of 5
3/26/2024
Thank you!!
Scarlett V.
5 out of 5
3/24/2024
Realmente fue muy amable , proporcionando una explicación amplia de todos los pasos que tenía que dar para solucionar el problema con mi automóvil , se mantuvo muy atento y amable.
Carol S.
1 out of 5
3/23/2024
Your prices have gone up significantly. I will most likely be looking elsewhere next time.
Michael S.
5 out of 5
3/23/2024
Ok
Jeff I.
1 out of 5
3/23/2024
The price listed on website shows $59.99, but I paid $93. Very misleading and confusing!
Mary G.
1 out of 5
3/23/2024
Glass from sunroof not cleaned up. Broken glass on seats and floor.
Cynthia W.
5 out of 5
3/23/2024
I had a great experience and appreciated the thoroughness of the service work performed. The waiting area at Heart City Toyota was very comfortable too. Thank you!

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