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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1384 reviews 68%
4 star 426 reviews 21%
3 star 52 reviews 3%
2 star 80 reviews 4%
1 star 100 reviews 5%
Review Us
Diane G.
5 out of 5
7/4/2024
Yes I was happy with my service
John H.
5 out of 5
7/3/2024
Very pleased with the quick and efficient service.
Rebecca V.
5 out of 5
7/3/2024
Very kind and professional, John was. Service was completed quickly.
Rob D.
5 out of 5
7/3/2024
Very friendly and professional.
Rose F.
5 out of 5
7/2/2024
Fast service
John F.
5 out of 5
7/2/2024
Very thorough
Scott T.
5 out of 5
6/29/2024
Great job, shuttle was great extra
Judy F.
5 out of 5
6/29/2024
Very pleased with the service & courtesy of everyone I interacted with. I was very surprised & appreciative that I was offered a car for the afternoon since the service for my car took longer than expected. Thank you, Ricky & Heart City for going above & beyond!
Susan G.
4 out of 5
6/29/2024
He answered all my questions thoroughly and if he didn't know the answer found someone that did.
Dale O.
4 out of 5
6/29/2024
The scheduled maintenance was expeditious and thorough.
Joshua H.
4 out of 5
6/28/2024
Ricky was one of the most professional and helpful people I’ve ever met in this field. He’s what ever car mechanic should be. He certainly brought your company some return-business because I will be coming back to Toyota Heartland every time I need car help—-due to Ricky and his excellence.
Donna T.
5 out of 5
6/28/2024
He was friendly and helpful in understanding and explaining to me what needed to be done
Susie N.
5 out of 5
6/28/2024
Great service!
Kathy B.
4 out of 5
6/28/2024
Thank you for helping us at the last minute while we travel from coast to coast. Everyone was awesome!
Carl W.
5 out of 5
6/27/2024
Very happy with service dept. Amber was very helpful.
Brian P.
5 out of 5
6/27/2024
Outstanding Performance
Linda W.
5 out of 5
6/27/2024
Great job and fast service!
Sylia D.
1 out of 5
6/26/2024
Grease spots all over the passanger seat and door, grease finger prints on the hood. Very disappointed
Harold D.
5 out of 5
6/26/2024
Great service!
Elner G.
5 out of 5
6/25/2024
Very good

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