Heart City Toyota Auto Repair Service

Thank you for always treating me kindly. Everybody is so nice, friendly and professional. My favorite location.

We were very satisfied with the service that Trevor provided and how quick it was. However, we would appreciate it if the service tech could remember to turn the switch back on for the liftgate. We had a moment of panic when the liftgate no longer was working this afternoon. Thankfully, Google helped us troubleshoot, and we discovered that button existed and is commonly switched off during an oil change.

Excellent customer service as always!

He was very helpful and honest which is becoming very rare these days. He answered all of my questions

He was very friendly and professional! You are very lucky to have him work at Heart City Toyoto.

Got done faster than expected!

Promptly addressed my concern,and diagnosed and repaired my vehicle in 1 1/2 hours. Staff is always friendly and considerate.

Amber was great. She was able to quickly bring up my information and got me vehicle ready to repair. She followed up explaining what they did and was accurate with the original quote estimate.

Everything went smoothly and quickly - happy with the experience.

Thank you!

Thank you!!

Good job Ricky!

Great service!

She did great! My name is spelled Porsha. No “c” :)

Advised I needed new tires on my 15k mile brand new Toyota Camry. Vehicle was in a collision at approximately 500 miles on the car. Was alleged to have been realigned. Allegedly had even wear from point of collision to 5k service to 10k service but now at 15k in 5000 miles tire wear is uneven and I need 4 new tires and an alignment. And in one 5000 mile interval the tire wear is uneven enough the tire manufacturer would not warranty it per service advisor. I find all that hard to believe. I think it’s more likely Heart City never aligned the car just took payment, then the techs were not actually checking tire wear, and now conveniently at 15k it’s uneven wear and the shop gets to sell me 1000$ tires and an alignment. Seems like some dishonesty going on here. I will be taking my two Toyotas for their 5k mile service intervals elsewhere.

They made me feel like I was the only customer in the store. They were very professional, polite, and helpful. Thank you again!

Everything went well and they were very efficient

Thank you, Amber!

Thank you Amber for the way you told me to get film off headlights????????

Excelent sevicio