Service Center

Real Reviews From Verified Customers

Paul P.
1 out of 5
7/30/2023
Our glove box must have been removed during service and not reinstalled correctly. Bottom was not snapped in. Other than that everything else was top notch. No need to contact me.
John V.
5 out of 5
7/30/2023
Thank you! Excellent service for sure from everyone involved!
Beth O.
4 out of 5
7/30/2023
Very nice group of people. Asked if I was satisfied and was an easy in and out service. No extra waiting time!
Patricia M.
4 out of 5
7/30/2023
I have always been treated fairly by the service at your Toyota dealership
Donna W.
5 out of 5
7/29/2023
Great customer service! Like doing business here! Thank you!
John E.
1 out of 5
7/28/2023
Very nice and clean waiting area, but historically an oil change and tire rotation shouldn’t take 90 minutes. Thanks for asking
Megan D.
5 out of 5
7/28/2023
Everyone is so wonderful at Heart City Toyota. It was quick and convenient and I appreciated the shuttle service dropping me off and picking me back up. Amazing team and amazing place. Thank you for your top notch customer service.
Sherry H.
5 out of 5
7/27/2023
Great customer service!
Richard P.
2 out of 5
7/27/2023
Very satisfied with Ricky, good communication about service that was needed, service performed in a timely manner. I was not happy that my invoice price was considerably higher than the quote when I approved the service. Ricky is reviewing this to see why this happened. The estimate was $178, the invoice was $233.
Janet O.
5 out of 5
7/26/2023
Thank you even when you were so busy.
Elizabeth M.
5 out of 5
7/26/2023
Perfect
Carrie S.
5 out of 5
7/26/2023
Good job!
Michelle B.
5 out of 5
7/24/2023
She made sure my questions were answered. Great job
Braxton F.
4 out of 5
7/23/2023
Kind service, honest about maintenance options, low wait time.
Linda D.
4 out of 5
7/21/2023
I have always liked toyota and the work you do. One thing that is not whether they checked tire pressure for 32 lbs.other than that I am very happy.
Carol G.
5 out of 5
7/21/2023
I bought my car in Indy but your staff has been superior in taking care of my car! Always friendly and informative
Charles G.
5 out of 5
7/20/2023
Good experience
Carolyn L.
5 out of 5
7/20/2023
Thank you for all you did to help me with car. Great service!!
. M.
5 out of 5
7/19/2023
Emily did a great job of keeping me informed of the status of my repair and when it was completed. She did so in a professional and courteous manner. I would recommend her and Heart City Service to fellow Toyota owners in the area!
Ronald E.
2 out of 5
7/19/2023
I was miss lead lied to I was told my truck would be done in 3 weeks it was 5 weeks before I got my truck back when I did the tire light is still on there's rubber bumpers missing under the hood the passenger fender wasn't fized I was just really unhappy with the hole deal I took my truck there because my dad took his truck there and was happy I will never take anything this shop again I look forward to talking to someone please call me ****-****-xxxx thanks Ron

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