I went for an oil change and they gave me the car full of grease on the side
I appreciated how they respected my requests on what services I did and did not want. The entire process was smooth and straightforward. Thanks:)
Amber is one of the best. She alerted me to the fact that the service was running alittle late and it would be about a hour. Was I alright with that.
And she nailed it it took just at one hour.
Amber was very thorough going over everything on my Tacoma.
Whenever I’m back in Elkhart and need service I will definitely bring my Tacoma to Heart City.
Thank you guys for the excellent service.
Christopher T
- check-in quick
- enjoyed hot chocolate and granola bar
- completed a task at a table I needed
- had a question on warranty cost i wanted to have answered
- quickly found right sales person - got what I needed with a discount
- maintenance team notified me car done earlier than planned
- all friendly and professional
- brought car near me
- called wife i would be home early
- would have bought car here, but gates had better deal on a better vehicle match
Amber is fantastic and a pleasure to work with, she is transparent and always easy to talk to and get ahold of. She is an asset to the Heart City team. Because of her great service I will choose Heart City confidently to service my Land Cruiser and FRS.
Service was excellent as always. Greatly appreciated.
He was thorough, explained everything, and went above & beyond to be helpful. Thank you!
I was just confused because I was told that my tires were getting really worn and I only have 15,000 miles on them so I’m not really sure what to think. I’ve never heard of having to change tires that soon since I just got the vehicle brand new last year.
Trevor did a great job, and communicated well. But a replaced turn signal bulb is not functioning completely correctly.
Very efficient and fast. From being told it was going to be a 90 minute wait and being done in less than an hour to answering any questions I had. Heart city excels above all others. Thank you to all the guys on my personal pit crew!
Service was prompt and professional. Heart City is my preferred service location
Friendly service. Answering all your questions.
Amber was a pleasure to work with! She kept me updated, explained everything clearly. Amber was so friendly and great to talk with. I felt she went well above expectations in customer service!
Rebecca Yeoman
Trevor always treats me well and very courteous!!
Great guy! Very helpful and honest!
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