Buckeye Toyota Auto Repair Service

I have warm feelings towards Buckeye Toyota because the service department is second to none. The employees always treat you with respect and offer assistance when needed always with a BIG smile. This is my third Toyota lease in a row. If I would mention any drawback to this dealership and that would be the sales department. All three of my leases have been thru Direct Toyota of Columbus because Buckeye has this take it or leave it attitude with having the most expensive trucks even though the sticker prices may only have a difference of a couple hundred dollars. Bottom line is the way I feel is that the greed of the owners of Buckeye turn me off and I will still make the 25-30 mile drive to Columbus to buy my Toyota. PS By the way, I gave Buckeye three chances in the past 8-9 years to sell me a truck and they failed miserably. Thanks again Tyler and the whole group at the service end of Buckeye, you get five stars from me. Joe S

I introduced myself to Tyler and explained my issue He got things taken care of and I was on my way Tyler was friendly and out me at ease

Satisfied

Excellent service!

Satisfied with service

I have been living in Lancaster since 2022, I knew I would be going to a Toyota dealer but didn’t imagine Buckeye Toyota would be my go to place. I used to go to Germain Toyota until I moved to Lancaster. The finance person I dealt with was more professional at Buckeye than Germain ever with me. Keep up the great work.

Good job

Our car rides smoother and is much quieter now after getting new struts.

The oil change and tire rotation was good. With less than 30000 I should not need a tire alignment. I have been told by friends that you recommend stuff that doesn’t need done. I did not come straight in the bldg but at a slight angle. I am assuming that is why the computer stated an alignment. Hope the service department works harder at give good diagnosis of problems to cars. I didn’t even look at a company that had a bad service garage. That was Chrysler dodge where I had my van for 15 years. I hope you improve in this area.

I'm happy with the experience at Buckeye. No one rushing around wondering how long this is going to take. Tech was professional and he made me comfortable. We're batting a thousand.

I arrive early and they took me right away, and the entire job was less than 15 minutes, so I was very satisfied

You guys have always done me good and I’m looking forward to buying my new truck and June July Caleb is an awesome salesperson. I’ve never never had any problems with anybody and you guys always been there on my knees and the man and I really appreciate you. You guys do a wonderful job. Thank you.

We like all the staff there. Everyone is always welcome and always willing to help.

Buckeye was prepared when I got there.They took care of my problem and got me on my way fast.

Awesome

Excellent customer service

Nick always brings his A game. Also along with the others always makes being there an enjoyable visit

Greeted with a smile and Hello explained everything that was done and got me in and no extra was needed

Nick, as always, was great to work with. Fully explained everything that needed done to my vehicle. Nick was personable and always remembers my name and welcomes me every visit.

Tyler was helpful and thorough in explaining our diagnostic report