A small glitch, but Autumn got it resolved.
I want to thank you all for getting our Escape back on the road. Manny and Regina are the best! Thank you again. Finally a car dealership that actually cares about its customers.
Always get my service needs taken care of in a timely manner,I never feel like they are trying to sale me other things that aren't really bad with my car.
Thank you Autumn for taking my vehicle on a Satuday without an appointment. The oil change was done fast, the text message inspection report is convenient. I appreciate the great and fast service!
Thank you for sending out a mobile mechanic.
As always service was great
Very happy with everything
Nice people and very capable
Audrey addressed all of my concerns and was able to get me a new set of tires installed
Alyssa was awesome from start to finish! Great communication the whole process and got my car diagnosed, fixed, and back in the same day :)
Ok, service was completed and I was able to pick up my truck.
I noticed on my way home the tech didn't recalibrate the tire monitor system after replacing the tires which leaves a light on the dash indicating I have a tire with low pressure and none on the tires show what the psi is for each tire as it should be since they didn't recalibrate the tms after replacing all 4 tires
Your service man was very knowledgeable
The only thing I didn't like was the 3% added for a credit card payment.
Your service advisor, Audrey, has taken care of my vehicle needs in a professional manner. She’s efficient, knowledgable, and customer oriented. Traits you just don’t find everyday. I will continue to ask for her in the future.
Great customer service. Best I’ve had from anywhere. Capital City should be very proud of the service its employees give. Five stars !!!!
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