I was in and out for an oil change in just under 30 mins
She was great an more helpful to me thank you Audrey
Great job by the entire service department
Audrey was great. The communication was perfect. Would highly recommend
Audrey is top notch. Great service and communication. I will always go to Audrey.
Very nice People. Thank you
It was great. Everyone was nice and knew what they were doing and it was fast. I didn’t wait long at all. Only problem was after I dropped the car back off with my granddaughter later when she went out it had a flat tire oops
Everyone was very helpful and I appreciated it greatly.
Everyone was very polite and helpful and work was done in a timely manner.
Unfortunately my tire light came on halfway back to New Castle and by dinner time it was completely flat. I don't know what happened as I haven't had it taken to a shop yet.
Awesome job. Will be bringing the 2014 Ford Fusion in for a tune up soon.
I greatly appreciate the detailed report. I have a hard time believing a bolt can cost $20+.
I'm mostly frustrated that it wasn't explained to my son why it would cost so much for the repairs,
I could never get anything but the runaround when calling in to see why it was taking so long.
I am the Snap-on man's daughter. I'm not stupid.
"The lady working your order isn't here today." That was my favorite.
I also feel that Hubler probably knew about the problem when they sold my son the vehicle. But I chalk that up to lessons a son needs to learn.
I was also offered a small discount of I believe $40 that never appeared. There's definitely a need for improvement in communications.
Everyone there was very nice. Just wondering why a 2016 Ford would need a New motor with the low mileage it has on it!! I think Ford should or could have figured out why this has happened. It’s had several recalls and I truly believe it’s fords issue I shouldn’t as a customer have to deal with a 8k problem on this
Hard to read service reports on the phone
Great job on a unique service. Love the experience with Service Mngr. Audrey!
Since the new owners took over the staff is very rude and not helpful at all. I’ve got two Ford vehicle that no one’s ever touch but board and the one in Greenfield is done everything for me for several years, but I will not be back again.
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