Always a big help with her knowledge and money savings for us .
I love this feature about picking up your vehicle, it's great for older people.
I was never approached of what was wrong with my truck. I was never given an estimate of what it would cost. I never gave the ok to do the work. When I did see someone it was when she handed me the bill.
I had a fantastic experience with Josh at Capital City Ford. He helped me get my Ford F-450 into the shop and had it serviced in no time. Communication was seamless; he made it super easy to coordinate drop-off and pick-up times. Plus, the service was free of charge, which was the cherry on top! Highly recommend his help!
Audrey always takes care of my last minute needs and has the flexibility to get the job done!
I do need more time to make sure leak remains fixed as it has been only a few hours since the repair.
Great service as always. Thanks Audrey and team
Told me my door actuators were covered replaced them and then tried to charge $400+ for the work. Told me it would take an hour and it took 3
The service technician was polite, knowledgeable and professional. He did a wonderful job. Thank you.
Audrey was a pleasure to work with. She corrected my mistake without saying anything! Thank you!
They are always polite and give good information and very timely in there work
Mostly satisfied until I was told that my truck bed cover issue would have to be dealt with by the Indy location. Why?
Josh was very helpful with my recall problem and even brought 3 more recalls to my attention. He had the parts for my wiper recall on hand and had them installed in less than 15 minutes which was great because I was leaving for Florida in 3 days. We have made plans to take care of the other 3 recalls as soon as as I return home. Couldn’t have been more pleased!
Always well taken care of. All staff friendly and professional. Not much of wait time ever. Service advisors all great to work with.
Great service by Peyton and Luke!!
Im pretty happy with the service and communication at Capitol City. Everyone is courteous, professional and efficient.
Thank you Audrey!
Excellent service in a timely manner
Autumn did a great job as usual as did everyone else.
Josh was super helpful and patient with my questions! I will be returning for any mechanical needs!
Everyone was very professional and got me in and out very quickly.
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