Service Center

Real Reviews From Verified Customers

John K.
4 out of 5
2/3/2026
Bobby went the extra mile to pull my car back in to install a new air filter that I had originally declined. I had looked up the price at my favorite auto parts store and realized they were only charging me a couple bucks to install it on site. Still got me out fast. Thanks, Bobby!
John P.
5 out of 5
2/3/2026
Outstanding customer service
Jerry C.
5 out of 5
2/3/2026
Fantastic
Ashton F.
5 out of 5
2/3/2026
Always a pleasure to work with Akins service department!
Vnetra B.
5 out of 5
2/3/2026
Ashley went above and beyond to meet our expectations.She was very knowledgeable,kind and professional.She answered all of the questions that I may have had,and I believe that she took great care of my car. We really appreciate her and all of her expertise when it came to explaining my service. Thanks, Mrs.Brown
Dee R.
5 out of 5
2/3/2026
Matthew was great to work with. He was friendly, knowledgeable and represented Akins very well. I was impressed with how quickly my service appointment was completed. Also, check in and check out is so easy. Thanks Akins!!
Nathan W.
5 out of 5
2/3/2026
Fast and courteous service. Thanks Akins!
Marisol S.
1 out of 5
2/3/2026
I don’t think it is Bobby’s fault. With my last Truck, the warning for an oil change worked at first, then stopped working. On this truck, I didn’t get a warning light from my last oil change to this one. I asked him about it and he said that it is a recall without a fix, not real sure. However, it would be real night to get a warning light when it’s time for my oil change…
Hunter L.
1 out of 5
2/1/2026
Currently I am dealing with some issues on the leather trim of the dash that appears to be managed. Currently I’m being told that this was a due to a phone holder but I do not believe that was the case. Additionally, I asked that the wheel well liners that were added with my Wild Willies package be reattached as both the tires are now rubbing the liners. I was assured that this was fixed, but can quickly tell with an inspection that it was not.
Stacey H.
4 out of 5
2/1/2026
Mike is awesome. Very professional and really knows what he is doing. Only adviser i will work with there.
Pardeep (.
5 out of 5
2/1/2026
Good service
Tiyara W.
3 out of 5
2/1/2026
Great service everybody is so friendly
John R.
5 out of 5
2/1/2026
Akins did a good job like always. My service rep - Vanessa Easley- is the best there is. She is always helpful and very professional. She communicated several times while they were waiting on parts and kept me informed what the status was. Excellent service.
Todd B.
4 out of 5
2/1/2026
Charging 3 % fee on a credit card when I have to drive 39 mins just to get to your dealership is really cheesy. Maybe I should use a dealer closer to where I live. The service professional Wesley was great.
Richard W.
2 out of 5
2/1/2026
The vehicle is making the same exact noise that it was making prior to service. It was held over 4 more days.
Stephen M.
5 out of 5
2/1/2026
Thank you Rudy for all your help and sharing your knowledge
Eddie R.
5 out of 5
2/1/2026
Was well pleased
Gary K.
5 out of 5
2/1/2026
Jaylynn did an excellent job of keeping me informed to what was going on with my vehicle.
Frank W.
5 out of 5
2/1/2026
Absolutely best teams at Akins Ford, from sales to service to Wild Willys!
Michael H.
5 out of 5
2/1/2026
Doesn’t get any better than Ashton as the advisor and Christian overseeing my truck repair. Give them both a raise!

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