Service Center

Real Reviews From Verified Customers

Kathryn B.
5 out of 5
2/15/2026
I always enjoy coming to Akins for all my services for years. They have a clean relaxing place to wait. Very friendly service.
Paul W.
5 out of 5
2/15/2026
Vanessa did a very good job keeping me informed on the progress of repairs for my truck. Akin Ford did a great job taking care of my rental and repairs.
Otilia R.
4 out of 5
2/15/2026
Akins Ford has done a great job on the getting oil change and tire rotation on Jeep they are very professional.
Viloa C.
5 out of 5
2/15/2026
Thank you for your prompt service and for fixing my issues with my car.
Hardy D.
1 out of 5
2/15/2026
At drop off i was told that Ashley would keep me informed about the recall fix and it would be a day or two. 2 days later i still hadn't heard anything from Ashley so i called and was told that you had to order parts which would take another day or two. This after i scheduled the appointment specifically to address the recall. Why not order all parts before getting an appointment? At the end of day 4 since drop off i was told that the car was ready for pickup. Other dealers are better communicating
Mark C.
5 out of 5
2/15/2026
Ashton took the time to speak with me before and after my service visit which was very important to me. He did a great job of customer service. Well done Ashton!
Randy M.
5 out of 5
2/15/2026
Ashley was very helpful checking us in and providing timely updates. Very professional and one of many reasons we continue to use Akins for our services.
Brenda A.
4 out of 5
2/15/2026
There is a reason I always use your dealership because the people are amazing anytime there I feel valued safe and comfortable
Jerry S.
5 out of 5
2/15/2026
Great job
Shane M.
5 out of 5
2/14/2026
Bobby was very helpful with all my needs.
Charlie S.
5 out of 5
2/14/2026
Great job
Jesus M.
4 out of 5
2/14/2026
Fast oil change service
Tommy G.
5 out of 5
2/14/2026
She seemed to be very professional, and she did communicate through the whole process. Thanks, on the great customer service
John B.
5 out of 5
2/14/2026
Bobby is an excellent service advisor, he called and kept me informed, called me when my truck was ready. Definitely will be using Bobby as my service advisor in the future.
Joyce S.
5 out of 5
2/14/2026
Mike was very attentive and took care of all the needed recall improvements. Courtesy and respect at every moment.
Gloria Elain.
4 out of 5
2/14/2026
Bobby was very polite and helpful. I was extremely impressed with the dealership. Very clean. Bathroom was spotless. I will be back. My family has been in the auto business all my life. My son is a General Manager in Duluth.
Pamela B.
5 out of 5
2/14/2026
Everyone at your service department has always been very nice and helpful.
Gavin M.
4 out of 5
2/14/2026
Ashton and Vanessa were fantastic. Helped fix an issue I had with the truck and overall just gave me a fantastic experience. Will be back!!
Brayden W.
2 out of 5
2/14/2026
i heard yalls employee took someones truck for a joy ride and returned it smelling like weed ✌️
Paul C.
5 out of 5
2/14/2026
Good job

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