Service Center

Real Reviews From Verified Customers

William C.
5 out of 5
2/18/2026
He kept me informed during the process
Aaron M.
5 out of 5
2/18/2026
It was quick and well priced would go again
Kenneth W.
5 out of 5
2/18/2026
Very professional and friendly
Richard C.
5 out of 5
2/17/2026
Akins takes great care of my truck needs.
Frank D.
5 out of 5
2/17/2026
Great customer service
Karen C.
5 out of 5
2/17/2026
All good
James L.
5 out of 5
2/17/2026
Courtesy, professionalism and customer service were exemplary! Akins has needed a Team member like Ashton for quite some time!
Gerardo D.
4 out of 5
2/17/2026
Brandon is a great advisor!
Charles H.
1 out of 5
2/17/2026
t’s nothing against Akins. I think it’s more a Ford issue. It is VERY frustrating to have to choose to buy a new battery for one that is still under warranty, to ensure my wife and grandchild are safe for a 10-hour drive this week. A warranty that will provide replacement only if the battery is dead does not help at all if I have a stranded wife and young grandchild on the road. Being asked to pay an additional $250 for a warranted product is extremely disappointing.
Elsa R.
5 out of 5
2/17/2026
Ashton Faircloth was amazing, service at Akins is always amazing, I have never been dissatisfied. Thank you Ashton for providing with great customer service
Robert B.
4 out of 5
2/17/2026
Best customer service department Ever. The Team goes Beyond what's expected of them. Im very blessed to have them on my side. Brad knows how to run a business and what to expect out of his employees. Great Team Thank you for all you do and GOD BLESS
Lisa D.
5 out of 5
2/17/2026
Ashton is always helpful and goes above and beyond with his customer service.
Wendy B.
5 out of 5
2/17/2026
Fast and efficient service. Thank you!
Stephen B.
5 out of 5
2/16/2026
Outstanding service
Universal Service.
1 out of 5
2/16/2026
cannot get cores picked up for months now. Page
Southern Pine.
3 out of 5
2/16/2026
I was satisfied, though no one could show me how to reset the outlet that you just installed. No reset on outlet, and we could not locate in vehicle settings as the tech said we should.
Bo W.
5 out of 5
2/16/2026
Vanessa always does a fantastic job. Aiken service department is above and beyond.
Curtis J.
4 out of 5
2/16/2026
Typical great service
Bruce B.
5 out of 5
2/15/2026
Bobby was great! Thank you
Keith Hayes.
5 out of 5
2/15/2026
Good Job

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