Service Center

Real Reviews From Verified Customers

Bernabe L.
5 out of 5
3/10/2026
Very professional and fast service
Phil W.
4 out of 5
3/10/2026
It wasn't Bobby's fault, but waiting for a part 4 months is completely unacceptable. Bobby did what he could, so I am giving him a good rating. You all did what you could. Thank you.
Paint Masters.
5 out of 5
3/10/2026
Tim Murphy was extremely helpful in keeping me informed throughout the entire process, and the repairs went beyond expectations.
Robert M.
4 out of 5
3/10/2026
Brandon did an excellent job of communicating with me through the process. Although it turned out that there was nothing wrong with the back up camera.I look forward to working with him again when the applique arrives.
Mary O.
5 out of 5
3/10/2026
The whole experience was great. Very professional and reasonable. I’ll be back
James N.
5 out of 5
3/10/2026
He was very responsive! Did a great job!
Moises O.
5 out of 5
3/10/2026
Yes, i’m very satisfied about there work.
Josh M.
2 out of 5
3/9/2026
Feedback on Service Experience Timeliness: The repair took significantly longer than expected. I was initially told the work would take a couple of days, but it ultimately took a full week. Communication: Communication throughout the process was poor. I had to call multiple times to receive updates on the status of my vehicle. On Thursday, I was told I would receive a call back, but no follow‑up occurred. Expectations vs. Reality: The lack of proactive updates was especially frustrating because I had been told the day before that my vehicle should be ready that day. Overall Impression: While I understand delays can happen, the communication gaps made the experience more difficult than it needed to.
Taeung E.
5 out of 5
3/9/2026
Good, Fast, Clean, Polite.
Yvonne A.
5 out of 5
3/9/2026
Service writer was friendly and knowledgeable. Vehicle service was completed in a timely matter.
Gina S.
5 out of 5
3/9/2026
Everyone was super nice and welcoming.
Ted B.
5 out of 5
3/9/2026
Great service all around.
Jonathan L.
5 out of 5
3/9/2026
Fast friendly service. When I dropped my truck off they got me a ride home. Work was done fast.
Steve M.
4 out of 5
3/8/2026
Mike is one of the best to keep you up to date on what they are doing with my Truck. When Mike called me and said my truck was ready for pick and I told him I was on the way there when I arrived my truck was being pulled up for me to leave. Thanks for everything Mike.
Milton L.
4 out of 5
3/8/2026
No problems. Quick and friendly service.
James B.
4 out of 5
3/8/2026
Great dealer and service.
Tara H.
5 out of 5
3/8/2026
Bobby always goes above and beyond in keeping us updated with what’s going on with the car. Great experience!
Jim W.
5 out of 5
3/8/2026
Have dealt with Bobby Reese on previous Jeep. Always nice, calm, and understanding. Excellent customer service skills. Thanks Bobby
Paul B.
4 out of 5
3/8/2026
Service was fast, comprehensive and thorough. Bobby Reeae "cut through red tape" to get our truck repaired and back to us quickly. Have been dealing with Akins service for 26 years, VERY pleased and happy. Jason leads a great team AKINS can be proud of.
Jeffrey H.
4 out of 5
3/7/2026
Bobby was very good at communicating at every step. Wish it could have been done much quicker. 8 weeks is a little long for a truck repair.

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