Service Center

Real Reviews From Verified Customers

Clifford N.
3 out of 5
5/22/2026
Had big problems with brake lights but Jonah stuck with it until it was fixed
Linda M.
5 out of 5
5/22/2026
I do appreciate the service that was done to my vehicle. I also wanna say thank you for picking me up at the YMCA so I didn’t have to walk in the rain. And my knee approves of that fact I trust Akins ford.
Kevin S.
5 out of 5
5/22/2026
Great Service!! I love coming to Akins!! Rudy was Amazing!! He should get a bonus!!!
Morris M.
5 out of 5
5/22/2026
Ashton greeted us with interest and willingness to help get our vehicle assessed. He was awesome at keeping us informed on progress of repairs. It was great to work with him.
James T.
3 out of 5
5/22/2026
The service associate that checked me in and then checked me out was outstanding.
Kyle F.
5 out of 5
5/22/2026
**** was very knowledgeable and helpful. Great service and even better people
**** M.
5 out of 5
5/21/2026
Bobby was friendly, helpful and the service was done quickly!
Emanuel S.
5 out of 5
5/21/2026
Wesley did an amazing job. As soon as we pulled in he immediately addressed our concern and was so helpful with answering questions.
Denis Y.
5 out of 5
5/21/2026
Thanks for taking great care of my truck today!
Chance W.
4 out of 5
5/21/2026
Vanessa was great! It took a while to get the part in needed for my Ram 1500, but she kept me up to date on what was happening and was very apologetic about the timeline when she really didn’t have to be…it’s expected to be tough to track down a mirror assembly for a 2022! Top notch service with a small town feeling is what it’s all about. She even tried to fix an issue with my wiper fluid lines at drop-off to help me out! Top notch!
Emily C.
5 out of 5
5/21/2026
Everything was great!!
Richard E.
5 out of 5
5/21/2026
He kept me informed. Good communication, knowledgeable, did everything necessary.
Claudia R.
5 out of 5
5/21/2026
Service was done in a short waiting time And very friendly customer service.
Sam C.
4 out of 5
5/20/2026
Matt was great. He went over and beyond to help me and take care/provide attention to detail with what was needed. He really should have a pay bump. You pay good people better, you will get more customers do to them.
Nichola S.
4 out of 5
5/20/2026
I will have several comments. **** was great. Ford not so much
Charles H.
5 out of 5
5/20/2026
Thanks again
Marcy T.
4 out of 5
5/20/2026
Immediate attention as I entered Service Lane Focused listening to my concerns/issues/questions and well thought through responses Mentioned money saving offers including bonuses Ultimate courtesy and attention to detail Thank you, Rudy!
Jeanna S.
5 out of 5
5/20/2026
Wesley was super attentive and customer service was excellent.
Eduard V.
2 out of 5
5/20/2026
Manager ignores to preform what I asked him to do. I’m very disappointed, have to take my car and look for help somewhere else.
Gardner'S Salon.
1 out of 5
5/20/2026
The issue I am having did not get resolved. This has been the third time and I left it for several days.(1-week) It is not a mechanical issue but it has to do with the back-up camera and the navigation/main screen in the vehicle. There is a big blind spot when I back up due to the inability to see behind me due to the size of the vehicle. I’m hoping this issue is resolved this next visit. It is tough serving with out my tools and parts. Thanks

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