Service Center

Real Reviews From Verified Customers

Lynda M.
5 out of 5
4/12/2026
Wesley Gentry was so very nice and explained what to expect. I appreciate his courtesy.
Mary M.
4 out of 5
4/12/2026
My oil change was much quicker done than I was told.
Nelson B.
5 out of 5
4/12/2026
Chris to awesome. Always on his game. Thanks Nelson
Eleanor B.
5 out of 5
4/12/2026
Always a pleasure doing business here.
Justin B.
5 out of 5
4/12/2026
Great service as always! Fast and friendly
Naresh Varma.
5 out of 5
4/11/2026
Quick excellent response by team member Jonah and very much appreciatedfor detail explanation
David M.
5 out of 5
4/11/2026
Services was excellent
David H.
2 out of 5
4/11/2026
Although the overall experience was good I was a little disappointed that on the way home I attempted to use my windshield washer to clean my windshield only to find out it was completely out of washer fluid. Maybe my expectations were too high based on the service I have previously received from my non oe dealer oil change and fuel filter services that I was paying a lot less than the $433.38 that I paid Akins Ford this morning. Last oil change and tire rotation required a return trip due to when they rotated my tires they did not adjust air pressure and I drove home with 80 psi in the front and 60 psi in the rear. I really desire to have a good relationship with my Ford dealer but it’s this lack of attention to details that has me questioning everything. Do you torque my oil change plug or are they just driving it in with an impact? Are they torquing the wheel studs or just slamming the wheel nuts on with an impact? It might be time to return to my independent shop where I never had to 2nd guess the quality of care.
William T.
5 out of 5
4/11/2026
Best
Megan P.
5 out of 5
4/11/2026
Great customer service and quick turnaround!
Omar V.
5 out of 5
4/11/2026
I received quick and professional service! I will continue to service my F-150 with Akins Ford in the future. Brandon Nehrbauer was my service advisor and he was on point with all my service needs!
Orville T.
5 out of 5
4/11/2026
Melvin did a great job and my first experience at Akins Ford was amazing. Big shout out to Darryl aka Big Foot for the hospitality
Peach S.
4 out of 5
4/11/2026
I travel extra miles for the level of customer that Ashton provides.
David S.
5 out of 5
4/11/2026
**** communicates well. He is attentive and makes sure the process moves as smoothly as possible.
Eugene S.
5 out of 5
4/11/2026
I was very satisfied with the service of Wesley Gentry. He kept me updated on my vehicle and made sure my vehicle was being properly serviced. Akins has great customer service.
David W.
5 out of 5
4/10/2026
Thank you so much for the excellent service! Christian made our experience great. Made our day today!
Lee R.
5 out of 5
4/10/2026
Very friendly and knowledgeable. All good.
Peggy B.
3 out of 5
4/10/2026
It took 4 days to fix so I was without a vehicle for 4 days
Kathleen W.
5 out of 5
4/10/2026
Rudi was more than helpful and friendly....
Sheila B.
5 out of 5
4/10/2026
Always kept me informed

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