Service Center

Real Reviews From Verified Customers

Josh R.
1 out of 5
6/13/2026
My coolant is majorly leaking my cap was not put on all the way and my car leaked coolant everywhere I need a call asap
Lucio M.
5 out of 5
6/13/2026
No comment
Edwin M.
5 out of 5
6/13/2026
Akins has the most valuable team I’ve ever seen in a dealer.
Sean R.
3 out of 5
6/13/2026
This truck was in multiple times to fix the same problem and the time before they changed out a part with labor that cost me over $1700 and didn't fix the problem. Came back this time and got charged another $2300. Hope that I didn't pay that money last time for a part that wasn't needed but it seems that I did. Jaylynn was great doing her job though!
Lina S.
1 out of 5
6/13/2026
Don’t explain to cliente whey we’re charging for and I request for my tired sensor to be check and was not check
Bryce W.
5 out of 5
6/13/2026
Wes did an excellent job taking care of my needs. Explained everything really well. Walked me thru the process of getting my truck repaired. Great job!
Gerald M.
5 out of 5
6/13/2026
Servicio advisor provided great communication, the service and waiting area were clean. The vehicle was serviced quickly and refreshments were provided.
Charles S.
4 out of 5
6/13/2026
matt did a great job keeping me informed and guiding me to make the right repair decision and had insight on some other issues we are having with the car but waiting for fixes to be announced
Ricky M.
5 out of 5
6/13/2026
Wesley Gentry done a great job explaining the work done on my truck. So far everything is doing good.????.
Leslie B.
5 out of 5
6/13/2026
Always wonderful service
Claude F.
5 out of 5
6/13/2026
Great Customer Service. Work gets done fast. Our service representative **** is always the best.
Jessie H.
4 out of 5
6/13/2026
He was able to get my truck into check wiring system, after I ran over live electric lines. He was also able to get a rental truck as well. Diagnostics were completed in a timely manner and I have my truck back! Thank you for a job well done!
Wayne W.
5 out of 5
6/12/2026
Great service, thanks!
Sammy D.
5 out of 5
6/12/2026
I am very pleased with the great service. Nick was so patient & explained each detail for me!
Carl I.
5 out of 5
6/12/2026
Melvin has incredible interpersonal skills and communicates extremely well. While it was unfortunate that my vehicle was out of service, the rental team, Melvin,& Russell took fantastic care of me!
Michael M.
4 out of 5
6/12/2026
The addition of the ice cream box is very welcome, especially on a hot day walking around looking at the new trucks thanks
Jimmy C.
4 out of 5
6/12/2026
This was my first visit at your dealership. I am totally impressed with everybody there from the minute I dropped my truck off to the time I picked it up, everybody was absolutely amazing. Chris, my service advisor kept me up-to-date with the status of my repair. And walked us out to the car when it was completed. I guess I found me a new dealership with Akins.
Jimmy G.
5 out of 5
6/12/2026
Melvin was professional, friendly, and kept me informed throughout the entire service process. He made the experience easy and I truly appreciated his excellent customer service.
Terry P.
5 out of 5
6/12/2026
Very satisfied!
Amy D.
5 out of 5
6/12/2026
Nick Yearwood was great to work with. He gave me timely information and updates on my vehicle and was very helpful in my decision making for repairs. Great customer service as always! Also, I highly value the concierge service for appointments. I work locally and it’s so convenient.

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