Service Center

Real Reviews From Verified Customers

Andrew M.
4 out of 5
5/9/2026
This has been an experience that I did not think still possible. The staff were amazing. **** was outstanding and went above and beyond to make sure I was safe and still mobile. My vehicle was repaired much sooner than I expected. I have been a customer of Akins for a little over a year now. My sells man Jameson was very professional and did an outstanding job. This has leads me to believe the Akins team really has there stuff together and are more than just a large dealership they are also a small family that always welcomed you home.
Kenneth W.
5 out of 5
5/9/2026
Christian Escoe was awesome to work with.
Gustavo V.
4 out of 5
5/8/2026
The parts and service staff—just like the rest of the employees at Akins—always do a very good job on all my trucks.
Susan M.
5 out of 5
5/8/2026
Extremely polite and helpful
Rick T.
4 out of 5
5/8/2026
I need my service report.
Jack R.
4 out of 5
5/8/2026
Matthew is the best!
Sara D.
4 out of 5
5/8/2026
He was a great help, going above and beyond to check in on the situation even as the vw dealership advisor was very unresponsive and not great at communicating. I appreciate Brandon's patience and dedication to resolving this for us.
Raymond D.
5 out of 5
5/8/2026
Mike was great! He greated me when I got there, kept me updated and came and got me when my car was ready. He explained what was done and had me on my way in no time!
Patricia A.
3 out of 5
5/8/2026
Jonah was very helpfully. It took 1 month to finally get our car fixed. Had to take back 3 times. They were very good about giving us a car to drive and making sure our car was finally fixed.
Simon R.
5 out of 5
5/8/2026
The process was smooth and everyone was very friendly. That’s why we love Akins!
Lawrence J.
4 out of 5
5/8/2026
Erica Roe is the best!
Katherine K.
4 out of 5
5/7/2026
Excellent service cc ice. Rudy listened to me closely, explained clearly that I needed new tires, Gabe me a range of options and even arranged a ride home with car delivery so I wouldn't have to wait for work to be done. I can't recommend him and akins more.
Mark W.
3 out of 5
5/7/2026
I had absolutely nothing to complain about... Need I say more. Thank you
Brandon N.
4 out of 5
5/7/2026
From the build, to completion and even after the purchase….Best service you could ask for! I wouldn’t want to go through anyone else. These guys are a one stop shop!
Cynthia O.
4 out of 5
5/7/2026
Repaired everything and supplied me a vehicle. To drive which was appreciated
Eric D.
5 out of 5
5/7/2026
He did a great job
Lori S.
5 out of 5
5/7/2026
**** was very helpful and answered all my questions. Thanks for the excellent service.
Will B.
5 out of 5
5/7/2026
Melvin promised and delivered. Everyone I came contact with at dealership are committed to the customer. Thank you to all your employees and I am bringing all my work to y’all.
Raymond M.
5 out of 5
5/7/2026
Very effective and customer first attitude in providing my service
Danny F.
4 out of 5
5/6/2026
I was a little frustrated based on expectations set by Ford’s call center techs. Mike dealt with me with a positive attitude and I could tell he did not want to deliver another failed expectation. Mike was great and an example of why I go out of my way to visit Akin Ford instead of any other.

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