Service Center

Real Reviews From Verified Customers

Elizabeth J.
5 out of 5
12/12/2025
Michael always does a great job.
Tina B.
4 out of 5
12/12/2025
My vehicle was picked up, dash cam installed and returned to me, that’s amazing service.
On Call.
5 out of 5
12/12/2025
Michael and the rest of your team SERVE! I’m always WELL taken care of and appreciate of how the go out their way to help! Thank you Michael!
Linda P.
5 out of 5
12/12/2025
I enjoy dealing with Michael because he’s courtesy, kind and a professional. His professionalism is evident through his words and actions. Dealing with Michae is a pleasure.
James S.
5 out of 5
12/12/2025
Every thing was perfect
Stephen H.
5 out of 5
12/12/2025
Perfect. The best experience I've ever had every time. He is the only one ai trust with my vehicles.
Shondanika G.
5 out of 5
12/12/2025
Micheal was awesome today with taking care of my needs with my vehicle!I look forward to continue bringing my vehicle to Toyota!I appreciate you Micheal and take you for your top tier customer service!
Nicholas H.
5 out of 5
12/12/2025
Great service, fast! Thank you!
Ruth M.
5 out of 5
12/12/2025
Clay is always kind and makes service process smooth. Takes his time to explain things. Appreciate him.
David M.
5 out of 5
12/12/2025
She was friendly, respectful, courteous,helpful. What more can a person ask for.
Debra P.
5 out of 5
12/12/2025
She was very nice and helpful.
Gerald B.
5 out of 5
12/11/2025
Clay’s the best
Richard B.
5 out of 5
12/11/2025
Very comfortable communicating with and she answered all of my questions. Hopefully we can keep the same service representative.
Walter S.
5 out of 5
12/11/2025
Brandt did a great job taking care of my needs. He went beyond my expectations.
Kathy A.
5 out of 5
12/11/2025
Very professional and easy to work with. Very happy with the service at this dealership.
Michael B.
5 out of 5
12/11/2025
Courteous workers, efficient and quick service.
Kenneth S.
5 out of 5
12/11/2025
Matt Hicks is the best service manager at Lake Charles Toyota. His professionalism, expertise and compassion exemplifies his caring nature for his customers. Matt get you in and out of the service department without all drama. Thank you Mr. Matthew Hicks. Kenneth S
Thomas L.
5 out of 5
12/11/2025
Matt Hicks is the best. He keeps me in the loop on everything about my Highlander.
Kenneth H.
5 out of 5
12/11/2025
All good
Anil B.
2 out of 5
12/11/2025
they said that they completed multiple point check, but I checked my coolant and windshield liquid is not up to the mark. finally, I understand that after 25,000 miles off warranty how you treat your customers. This is really sad about you guys and I am escalating this information to Toyota company

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