Service Center

Real Reviews From Verified Customers

James S.
5 out of 5
1/18/2026
Vehicle was serviced in a timely manner. Friendly service.
Veronica C.
5 out of 5
1/18/2026
Services was great and timely
Jason M.
5 out of 5
1/18/2026
Thanks for y’all good service
Blanca M.
5 out of 5
1/17/2026
Good customer service!
Jim J.
5 out of 5
1/17/2026
Excellent service as always
Ronnette L.
4 out of 5
1/17/2026
It is always a pleasure to work with Matt. He is always professional and gives a honest assessment. I can go with or without my husband and not feel intimidated like some dealership maintenance departments. Lake Charles Toyota you have a good one in Mathew Hicks. Thank you, Ronnette L
Beverly C.
4 out of 5
1/17/2026
Waiting a few days before making a decision.
Kaysi D.
5 out of 5
1/17/2026
Matt did s great job explaining and advising us through the steps. Ty for your communication throughout the process today.
Terry L.
4 out of 5
1/17/2026
Brandt did a good job trying to get my 2019 Highlander repaired. It took a long time to get parts but that was nit his fault.
Christopher D.
1 out of 5
1/17/2026
2 hours for an oil change seems excessive to me. Ive had every oil change, 22k miles worth, done at toyota and every time, its been multiple hours for sn oil change.
Steven J.
5 out of 5
1/17/2026
Service was timely and friendly
Kayleigh M.
4 out of 5
1/17/2026
Gavan took care of everything I needed today and made sure all my questions were answered that I had in regards to the vehicle inspection report. I was completely satisfied with my visit today, as always!
Andrew T..
4 out of 5
1/17/2026
Matt and Taylor are the main reasons we keep going back to LC toyota! They are both incredible.
Daniel D.
5 out of 5
1/17/2026
Mrs. Angela was really professional and took care of me while I was waiting for my truck!
Hamilton F.
5 out of 5
1/17/2026
Great ???? awesome ???? service man Michael Guillory
Jarmon C.
4 out of 5
1/17/2026
Andrea is a top notch service professional! I have taken in 3 vehicles to be serviced, & 2 of them needed repairs in addition to maintenance work. We have been trying to get a rattle (disturbing noise in steering column) diagnosed for a couple of years at Tarver Toyota to no avail. When Andrea said our car was ready; we were nervous about the outcome. It’s fixed!!! My daughter can drive to school, which is in another state, safely. We no longer have that to worry about. Andrea is the best!!! She’s definitely an asset to this service department. We have been patronizing this location for more than a decade & we’re pleased to have her as our service advisor. I pray she stays there forever a very long time.
Martha W.
5 out of 5
1/17/2026
Barton was very professional. Keep Barton on your
Susanne P.
5 out of 5
1/17/2026
I was very satisfied great job !
Merline B.
5 out of 5
1/17/2026
Mr. Hicks was very professional and knowledgeable. He helped me with my extended car warrant to make the needed repairs.
Matthew S.
4 out of 5
1/17/2026
Very quick today

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