Service itself was great and fast. My only comment is that the drop off process could have been faster.
Very professional and sweet lady
Clay was very helpful and informative about my vehicle service. I was very pleased.
Professional & very helpful. Quick repair. Thanks Lake Charles Toyota & Brandt Nunez.
We drove our van off the lot after being told that the problem was taken care of and we went to get something to eat and the van started acting up and it died again and would not start back up leaving us stranded at Wendy's on McNeese St.
Mike always gives excellent service.
Andrea was excellent at dealing with my brake issue. I have brought my truck in several times with brake issues and squeaks and spent over $1200 to have everything addressed. Andrea had the techs look over everything and now my brakes are quiet and performing like new.
Brandt always goes above to help in anyway he can. 10+ ????????????
You guys are amazing. As always.
Brandt Nunez was very friendly, got my car taken care of right away. Pleased with his service.
Matt’s awesome as always.
She was very efficient and polite!
Great job!!
Gavan is wonderful always smiling and helpful.
Clay was fantastic at getting my vehicles taken care of! Was very informative about the vehicle and what needed to be done. The tech crew that actually worked on the vehicles got them done is a reasonable time!
It was Matt that was my service advisor and our communication was very difficult.
Thanks guys , you’re the best at Lake Charles Toyota. Keep up the good work!
I am not dissatisfied for the service I received today .I do have a question about the billing . I need new brake pads and you had none left in stock ? That is not a problem , however I was charged for them in advance ! Is this common practice? I sincerely hope that it will not be a problem for me when I bring my car in to have them installed . What happens if I can’t get in next week, or the brake pads take a long time to come in. I would feel better about just paying for it when I actually have the work done and the necessary materials needed are in hand.
I always enjoy my experience with Clay Hebert. He is kind and professional.
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