She has a good smile, approachable and a great help.
First time with this dealer. Won’t be the last!!
I came in for a recall on my car, and I had a appointment at 11 AM. I arrived and by the time my car was done it was 3:40pm and all it was order the parts although they were very nice and respectful to me. Just wish the appointment time was a little more correct
Thank you for helping get back on road to safe driving.
Kelly P
She was easy to work with and a great communicator.
Easy in and out. Two recalls done in a day.
Very fast service. Completely satisfied.
I was told my truck would be finished first thing in the morning. I was leaving on a trip and told him I needed it by 11am. I tried contacting him all morning to get an update and it would go to voice mail. I found out he had called in sick. I wondered why they would send service costumers to an employee that was not in the office. I did receive my truck, but not until 1pm, delaying our arrival and making our early check in payment pointless.
Very efficient and personable.
Great service un good timing, outstanding courtesy, thank you Rebeca and all team at Toyota pyallup
Jessica is by far the best service representative you have. She always has a smile on her face and is helpful in every way.
Great experience today. Thank you.
I had an appointment for an oil change and I was told no other service was due. I when in, arrived about 1/2 hour early and was there over 5 hours and it costed over $650 because I was due for a brake and coolant flush. Not sure how I can get my time back but the last oil change I had also went over 3 hours. That cost is too much. I’m disappointed.
Very thorough! She explained every detail about what would be done up front with the estimated costs. The vehicle was done on-time and at the estimated cost. The A/C blows colder now than when I purchased the vehicle new.
Excellent service as always! Thank you!
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