she was awesome, honestly never had a better experience. she’s the kind of person that reassures you; that you’re in good hands. stress free experience for me. However I didn’t get cookies this time definitely not her fault. And im kidding, seriously though thanks for taking care of my car.
Fast services and sincerely
Your car.
Wash policy does not work for me. Probably look for a different dealership that won't wash it.
Your service department.
Only crtisim was I called several weeks before to make my appointment and asked for the hybrid battery filter to be changed.
I was told they were in stock.
Upon service that filter was going to have to be ordered.
I drove over from Yakima for my service, so that doesn't help me.
Excelente atención al cliente
She was honestl and sincere. She called me after i left to tell me that the technician who worked on my car forgot to put back the bolts. She apologized and gave me a coupon for car wash.
Not happy because technician forgot to put the bolts, SAFETY
Jessica was fantastic! She will be my “Go to” service writer from now on!
You guys are so nice and kind. Thank you so much period
Oil change was completed very quickly!
Andrea has helped me multiple times when I have come in for service. She’s very knowledgeable, she explains everything clearly and concise. She has a positive attitude and always a warm greeting. I always appreciate the Toyota of Puyallup service team, but Andrea is probably my family’s favorite! Please thank her and recognize her for her kindness, professionalism, and commitment to her customers!
Chris? Chance? I can’t remember his name but his empathy and compassion made the 2 hour oil change a great experience still.
He’s the red haired guy with long hair. Give that guy a raise for his efforts in work.
Joseph was extremely professional and friendly and helpful
The situation with my car, unfortunately required for visits to the lot
And ironically, in each situation, it was him that I saw
Each time did an exceptionally good job
The person I dealt with was polite, calm and professional. She took the time to explain what the car needed and I was in and out of the shop in a very fast time!
Nick was very helpful explaining why repairs were needed. He was respectful and patient with my concerns and provided me with Sunlit as a means to gradually pay off my huge bill. Thankful to him!
Nic is the best! Always friendly and ready to serve. No pressure sales and great deals. Quality of service is next to none! Give Nic a raise and a fat bonus! Cheeee Hoooo!!!
Sincerely Shawn Aka GuamBomb!!
I approve of this message ????
Everything was great but they forgot to put the sticker on my windshield for when I need to return next.
The service team was extremely friendly and helpful. They were in contact with me several times while my vehicle was being serviced. The service was excellent and very quick.
Very polite, professional and engaging customer service.
Always great customer service. Thank you!
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