Service Center

Real Reviews From Verified Customers

Abok A.
5 out of 5
7/27/2023
Thank you for your work!
Marilyn J.
5 out of 5
7/27/2023
Everyone was very helpful!
Patricia J.
5 out of 5
7/27/2023
Thank you
**** K.
5 out of 5
7/27/2023
Very accommodating and personable associate! Great experience overall.
Ravia B.
4 out of 5
7/27/2023
I love Toyota's serve dept. Honest about work needed. Thank you
Chase G.
5 out of 5
7/26/2023
Sophia was awesome! Very nice and awesome service, will definitely bring my truck back to her again!
Lakitha H.
5 out of 5
7/26/2023
Jessica was really polite and personable. I was pleasantly surprised the service was quicker than expected.
Oredolapo K.
5 out of 5
7/26/2023
I’m very impressed by the way I was treated. Their service was amazing and swift.
Sharon S.
5 out of 5
7/26/2023
Friendly. Answered all questions prior and post service Great job!
Scott B.
3 out of 5
7/26/2023
Will do, I will fill out the survey
Kevin S.
1 out of 5
7/26/2023
We had a free oils change. This time. I had confirmed this on making the booking. The lady said there was no record of it on the computer and then had the hardest time getting our info for our car even had to go back and forth to different managers to get help. Then told us we used our free oil change already in February which we did not and can see on our bank statement we paid. All in all a pretty poor expo today
Jennifer R.
1 out of 5
7/26/2023
No not contact me. I have the 12 point inspection and was told I need a new cabin filter. I did that last service. Also told that my battery reading was on the low side. I just replaced the battery this year. All the work has been at this location. This leaves me wondering about the quality of service
Lance O.
3 out of 5
7/26/2023
No comment
Keri A.
5 out of 5
7/26/2023
Very courteous and professional. Explained everything in detail. Did not push to get recommended work done on the spot.
Cecilia B.
4 out of 5
7/25/2023
I was disappointed that car washes are no longer available. Maybe do an extra special fee for new car owners. Who better to take care of your loved vehicle than Toyota. I would pay it!
Jason N.
5 out of 5
7/25/2023
Great service and answered all of my questions.
Jodee B.
5 out of 5
7/25/2023
Great service, friendly and thorough. It's really nice to have the shuttle. Driver was extremely nice.
Karl P.
5 out of 5
7/25/2023
Jessica is exceptional, the customer service was excellent, will continue to use Toyota Puyallup for all our vehicle maintenance.
Mark S.
2 out of 5
7/25/2023
I was asked if I wanted the vehicle washed to which I answered yes. The paperwork stated the vehicle was washed but it wasn't.
Amy H.
5 out of 5
7/25/2023
Jessica was awesome!

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