Loaner car was nice, finished early.
I like the tundra truck however the Gas Mileage that was posted on the window(sticker (19-29) and myth actual gas mileage of (12.5 to 17) is deceitful and I hope someone comes up with a class action suit for misleading owners on the gas mileage.
Thank you for asking
R. Clancy
From the moment I arrived, the staff was friendly and welcoming, and the process was quick and efficient.
Thank you. I purchased from you again after a few years for a reason and Kennedy reinforced my love of your dealership.
The tire pressure malfunction was not resolved.
The recall was not able to be remedied.
Kennedy was polite and good at her job. However, the service itself was lacking.
End result was great help with my problems
This was my 2nd time with the high lander the staff were great
Good job overall, only issue was in getting my key at the end to drive home, I had to go back to desk to get it and they took a bit.
Your Service Department is Awesome!!!
Friendly, Courteous & Complimentary Effecient!!!
Very IMPRESSED!!!!
I appreciate you all, thank you so much
Becca did a great job explaining options, and keeping me informed about the work in progress.
You did not reset the maintenance idiot light on the dashboard. I have been coming to the dealership for over 20 years and feel that you keep getting cheaper and cheaper. You no longer wash cars. There is no evidence that you vacuum the interior of the truck. You no longer issue those "get 4 oil changes, get one free" tags. They did honor a redemption this time but made a big deal you would not honor them any more for me. Yet those tags have no expiration date. Even the snacks in your waiting room do not compete with your peers.
He listened to me and got the work done that was needed.
Service is so quick and smooth as always!
Satisfaction service and no comment
I used to like the service I got there. It was one stop shopping. You got your car washed and vacuum. Now I have to travel someplace else to get it washed or vacuumed, and I was promised and promised and promised when I bought my car there that would never stop And it has completely stopped. One stop shopping.
Always happy with service department at Puyallup Toyota
Took car back immediately for scheduled appt and I was out within an hour plus. Brett explained scheduled service and consulted with me on recommended filter replacements. Good experience
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