I have received excellent service today, even more than usual. Thank you!!!
Friendly staff as well as helpful
As a new Toyota customer, I am completely happy with the service and personal attention I receive whenever I am there. Thank You!!!
Professional knowledge and outstanding customer service
This was the first time in all my years with Toyota that no one went over the aspects of my oil change, tires condition, or point checks. I was very disappointed
Jessica was great could not of asked for better customer service.
She was kind and professional! Waiting room is quite comfortable.
Great service from Kennedy and the mechanic, Marcus McCullough I'll always come to toyota of Puyallup for my services
Logan did a good job of breaking down what needed to be done and the cost. I did go back ones for an update. The only negative was getting a ride home and back it became an all-day job.
Very knowledgeable in cars, was polite and had a great attitude. was able to squeeze me in for an oil change, so very thankful for that
We did not receive any updates… we had to initiate contact to get status updates on our vehicle
As per usual, your services is impeccable I love your people they’re always great, helpful, smiling and happy
Why wasn’t I told when I made my appointment for a 5000 mile service that I didn’t need it? And after spending $800 on tires you don’t rotate them for free? And the multipoint inspection that should be free cost me $60.
Very disappointed as I’ve been bringing my cars to your company for almost 20 years.
She was very accommodating and friendly
I was told when my appointment was scheduled that the service department could test the status of my hybrid battery. When the oil change was completed I was told that it is not possible to test the hybrid battery. I called the Tacoma Toyota service department & they said they could test the current status of the hybrid battery. It is really regrettable that your service department can’t communicate its capabilities accurately.
Jessica was friendly, professional and kept me informed from beginning to end.
Very courteous, knowledgeable, kept me updated thanks to all the employees your awesome.
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