Service Center

Real Reviews From Verified Customers

Christopher W.
1 out of 5
2/24/2024
The service was great! But not happy that you do not have Saturday walkins anymore. If our vehicles say maintenance soon and the vehicle started to rattle and the next appointment is until 2 months later. Then the vehicle is going to mess up/break down. Then it's going to cost us customers more money. Then we will have to go else where. Toyota should have technicians for oil changes only for walking on Saturday first come first serve. For all other repairs makes appointment. VERY UNFAIR TO US CUSTOMERS THAT ONLY NEED A QUICK OIL CHANGE!!!
Rebecca S.
5 out of 5
2/24/2024
Rebecca was amazing to work with.
William G.
5 out of 5
2/24/2024
Excellent stvice
Laszlo C.
5 out of 5
2/24/2024
I appreciate Chance’s good service and staying in touch with updates!
Linda M.
4 out of 5
2/24/2024
Will do.
Erika T.
5 out of 5
2/24/2024
She provided excellent customer service and communication.
Albert H.
5 out of 5
2/24/2024
Rebecca was great to work with. She was very polite and very helpful. We always have a great experience there.
Alice L.
5 out of 5
2/24/2024
Today was a reminder why I bought my Toyota from the great people of Toyota of Puyallup!
Eugene W.
5 out of 5
2/23/2024
Very professional! Awesome service!
Deeanne S.
5 out of 5
2/23/2024
Your people were great!
Byron N.
5 out of 5
2/23/2024
Becca Stafford was very helpful
Brian A.
4 out of 5
2/23/2024
5/5 service was efficient and easily managed. Decided to wait and there were plenty of good hospitality service as well.
Therese M.
4 out of 5
2/23/2024
James was friendly and efficient. He responded quickly with a call back when I had a follow-up question.
Michael S.
1 out of 5
2/23/2024
I came in with a coupon.they took it but didn't give methat price until the third time they told me what I owed .here's the kicker they were supposed to rotate the tires and told me they had but I know for two separate reason why they did not . It makes me wonder what else they said they did that wasn't done? Very disappointed in being lied to by toyota of puyallup. I truly expected so much more.
Daniel B.
1 out of 5
2/23/2024
Service was good actually but my vehicle sustained damage (rear bumper scraped) from an impact onsite. Joseph was exceptional during our discussion regarding the repairs at no cost which I will schedule soon. Joseph acted in the most appropriate way as a Toyota representative. In addition, I am very satisfied with my experience overall.
Kab B.
5 out of 5
2/23/2024
Thanks for good service. We have been since Puyallup Toyota on July 1986.
Robert F.
4 out of 5
2/23/2024
I was completely satisfied thank you very much for keeping me up with the maintenance for my car and for the estimate that you gave me today for a new one can I have told other people how you run down there and you have picked up with you that have been there for me my son goes there very completely satisfied my daughter will be coming down and my sister and brother-in-law brother-in-law we're the ones that sent me to you thank you again keep up the good work
Khristine L.
5 out of 5
2/23/2024
Good job!
Eric S.
4 out of 5
2/23/2024
Roses are red, violets are blue, I exclusively trust my vehicle’s service needs to you.
Dmitriy P.
5 out of 5
2/23/2024
Thank you for doing an excellent job and great service!

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