Service Center

Real Reviews From Verified Customers

Angie B.
1 out of 5
3/16/2024
My car has scratches on the hood.
Bikramjit G.
1 out of 5
3/16/2024
They didn’t wash my Rav4, didn’t even offered a wash. I was tired and didn’t noticed that they have not washed it. I would like to get a free wash if they can provide me one
Jung K.
5 out of 5
3/16/2024
He always provides absolutely amazing customer service!!
Heidi M.
4 out of 5
3/16/2024
Very helpful and kind. Everyone working there didn’t make me feel like I was in a meat market like the Toyota of heartland in Bremerton and similarly Larson Toyota in tacoma. Toyota of Puyallup, you stand out and you all do a great job! Thank you for taking care of me and my vehicle!!
Laura O.
4 out of 5
3/16/2024
I was checked in quickly and the estimated time my vehicle would be done was spot on.
Desiree M.
5 out of 5
3/16/2024
Very quick to attend to customer service and was very friendly.
Mary F.
5 out of 5
3/16/2024
Nicolas was awesome, just made me feel like I was in the best of hands!! Very personal and professional!
Maude K.
4 out of 5
3/16/2024
I really appreciate the assistance Andrea provided me after the service was complete. It will have to be addressed in another visit, but she took the time to set that up for me as well. Thank you.
Dennis H.
4 out of 5
3/16/2024
Full service! I was able to complete a test drive on a Tundra while I waited. Friendly and courteous staff!
Kelby S.
5 out of 5
3/16/2024
She was very polite and informative. Definitely a pleasure to work with.
Daniel M.
5 out of 5
3/16/2024
I really liked Chance, he was very knowledgeable of what service I needed. He answered all questions that I asked of him. I was very satisfied with him.
Kristin V.
1 out of 5
3/16/2024
Car was supposed to be washed and there were dirty water streaks all over. Looked more dirty than when I brought it in. :(
Ethel B.
5 out of 5
3/16/2024
She was very helpful even help me with the rides. I also want to thank The Shuttle Driver who had been very kind.
Gabriela P.
5 out of 5
3/15/2024
Excellent customer service.
Ronald A.
1 out of 5
3/15/2024
It was no big deal to leave it there, but 5 hours seemed on the long side for the work that was performed. If it was shorter, I didn’t receive a call as I called and was told it was just finished. The driver’s side power mirror rattles when I close the door. It is not the same as other tundras or the passenger side of mine, contrary to what I was told.
Sandra P.
5 out of 5
3/15/2024
You are top notch Awesome!!!
Douglas G.
5 out of 5
3/15/2024
Joseph was great! Wonderful customer service
Jennifer O.
5 out of 5
3/15/2024
Very friendly, efficient and comfortable sitting area. Thank you!
Jeannie S.
5 out of 5
3/15/2024
She did a good job explaining what was going on while my car was being serviced.
Brian S.
4 out of 5
3/15/2024
I know I brought my new Corolla in at only 1200 miles for its first oil change, but it went easily. Hoping that this will be the beginning of a good relationship between me and dealer.

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