Service Center

Real Reviews From Verified Customers

Lindsay S.
1 out of 5
3/28/2024
There is now a loud rattle when I turn my air on. I have to bring my car back in tomorrow.
Jennifer R.
4 out of 5
3/27/2024
This has been the best service thus far! Chance addressed all my concerns and was watchful of my car to help get me out of the service department.
Richard M.
4 out of 5
3/27/2024
Jessica, did a wonderful job in easing my pain from the $$. Overall, Toyota of Puyallup continues to do great work. DON'T STOP, taking care of the customer:)
Dennis K.
5 out of 5
3/27/2024
Andrea was great to work with.
Wesley C.
4 out of 5
3/27/2024
I received text confirmation of my service appointment , but it was not on the appointment list for March 26 when I checked in. Thankfully, the service on my vehicle was squeezed in anyway.
Tom S.
5 out of 5
3/27/2024
All is good so far and expect it to stay that way. Thank you Chance for very good help and service and to the techs that performed the work. Tom
William T.
4 out of 5
3/27/2024
We have used Toyota of Puyallup for many years and are not stopping now, though we have moved farther away.
Diane M.
5 out of 5
3/27/2024
Jimmy was courteous and knowledgeable and patient. Please recommend it for raise or promotion or whatever you do in your company. Thank you sincerely, Diane.
Scott C.
4 out of 5
3/27/2024
Had a very good experience staff were friendly and informative. It was our first time using this dealership since we were here on vacation for spring break. Thank you for the great service.
Danelle C.
5 out of 5
3/26/2024
Everything went quick and easy. Jessica was very helpful. Thank you!
Kristin B.
4 out of 5
3/26/2024
Every part of the process went smoothly.
Loretta G.
2 out of 5
3/26/2024
They always do a good job. But this time they failed to notice my windshield wipers were not working correctly. I will have to call and try to bring the car back in. I'm handicapped so this is a little difficult for me. I like my little Prius C . This was supposed to be the 50,000 mile checkup so I thought they would check it out really good
Maricar N.
4 out of 5
3/26/2024
we just waited longer than expected today but the staff explained that they were under staff today
Tanya O.
5 out of 5
3/26/2024
James took time to explain everything and was professional.
Jan M.
5 out of 5
3/25/2024
Just what you said.... Courteous,fast and well done.
Mike W.
1 out of 5
3/25/2024
$600 is a bit pricey I have swapped many batteries in past cars but at 86 and a bad back I thought why not let you do it. It's possible that being a pris prime it caused more of a labor problem that I was not aware of.
Barry O.
3 out of 5
3/25/2024
It does not appear that washer fluid was topped off though the paperwork showed it was and I had to not accept car when turned over for it was not washed as told it would be… service counter got it washed and we were on our way. At home I checked the fluids and found the washer fluid lower than expected though I do not know level when we brought in. We never saw the tech or talked to him only the service counter.
Shawn D.
5 out of 5
3/24/2024
Easy in and out
Cameron N.
5 out of 5
3/24/2024
Love
Katherine H.
5 out of 5
3/24/2024
Everything wa great as usual! Thank you ????

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